Ana Maria César Dias Dos Santos

Key Responsibilities:

Facilities and Site Services ( HO,DC, Factory)

• Collaborated closely with other department managers to ensure alignment on organizational goals.
• Responsible for coordinating daily activities at the Nestlé Angola Head Office, the soft service included, Front Desk (Reception) operations, Security Operations, email room operation and overall safety requirement adherence.
• Manage the head office facilities operations alongside on DC and factory,
• Manage all space allocation, office allocation and any other required resources within the offices,
• Manage consumable stock levels and ensure re-order quantities are set at safe levels and always ensure that replenishment of approved products is done in timely manner to avoid disruption of services
• Responsible for developing and maintaining effective and efficient relationships with contractors and customers ( residents and landlords)
• Monitor planned maintenance schedules and ensure that the maintenance is conducted/completed, and any action items are addressed accordingly,
• Responsible to coordinating all process of Auction/Ballot of Assets depreciated
• Manage periodical maintenance such as Fumigation, air conditions on expatriates house and guesthouse

Security

• Work closely with local Security company (Omega)in collaboration with regional Nestlé security Manager
• Responsible to ensure that all security requirement are met per the Nestlé standard
• Conducted regular risk assessments related to facilities management, putting mitigation plans into place when necessary.
• Responsible to Conduct annual Site security assessment (SSA)to be completed in all sites ( Office, Factory and DC warehouse)
• Conduct quarterly security meeting with regional Nestlé security group and regional Manager
• Responsible to ensure that all expatriates residences must be located in a secure and recommended residential area, the housing site should have an environment assessment done by a full time professional security Manager before the expatriate moves into the house

Fleet

• Planning, directing, managing, coordinating and supervising the process for acquisition, assignment, utilization, maintenance, repair, replacement and disposal of fleet vehicles.
• Manage vehicle Periodical maintenance
• Manage the fuel card of the pool car
• Manage all accident reports and open claim at insurance
• Manage vehicles process in the depreciation phase
• Responsible for leading the team of drivers to transport employees and company goods efficiently and safely
• Responsible to establishing work schedules of the drivers this include daily routes to pick up and drop of
• Responsible for ensuring the drivers are Always be in compliance with all safety protocols
• Developing methods to decrease maintenance cost and improve efficiency fleet service
• Responsible to coordinating all process of Auction/Ballot of vehicles that are fully depreciated

Travel

• Manage all aspects of travel operations including reservations, ticketing, travel coordination
• Coordinating processes of visa such as tourism visa, work visa , temporary residence permit and visa arrival ( boarder visa)
• Providing travel information when necessary
• Coordinating all travel process such as accommodation pick-up and drop-off at airport
• Managing and controlling all travel expenses
• Coordinated and ensure the flight cost are in accordance with the Business request

Key Responsibilities:

• Monitoring the entire customs, administrative financial and operational import process;
• Responsible to define strategies to reduce import costs
• Management and analysis of import account closures
• Preparing the customs cost control report
• Evaluate the performance of transitional companies on a quarterly basis;
• Responsible for coordinating all the stages involved in the imported process, documentation and customs clearance
• Responsible for preparing and reviewing import and export documentation, including invoices, packing lists, certificates, bills of lading and ensuring a smooth customs clearance process
• Responsible to follow-up the clearance process, delivery of the container to warehouse, monitoring the unloading process, inspecting of the product and returning the container within the time limit agreed with the shipping line
• Daily follow-up with the financial department on the payment of the freight forwarder
• Stay informed about national changes on trade regulations, tariffs, and customs requirements to ensure compliance and adapt import/export processes accordingly
• Excellent organizational and time management skills to handle multiple shipments and prioritize tasks effectively
• Attention to detail to ensure accuracy in document preparation and compliance with regulations.

Key Responsibilities

• High level of knowledge of the SAP program in the Purchasing planning and requisition model;
• Coordinating commercial alignment meetings with suppliers
• Planning the production of products with suppliers, from production abroad to availability on the domestic market
• Monitor and report important changes in sales forecasts, budgets and business strategies
• Coordinating stock management and ensuring availability for sale;
• Regular monitoring of the sales process and consumer behavior in order to create accurate forecasts for each product
• Weekly updating of sales volumes in the SAP system over a period of 20 months (IDOC);
• Responsible for leading the new material extension process
• Responsible to preparing monthly reports (Freshness report, stock cover, SIT stock in transit)
• Responsible to analyze sales statistics, stock and other data
• Responsible to provide information to the organization on purchasing planning, inventory strategies for existing items, new products and product phase-outs;
• Develop and maintain an accurate rolling of 12-month supply and demand forecast by analyzing historical sales data and market trends, considering external factors that have the potential to cause disruptions, such as seasonal changes, promotional activities, economic conditions, product changes, raw material and packaging updates, and regulatory requirements;
• Track inventory levels across to ensure that there is enough stock to meet customer demand while minimizing waste and reducing costs
• Work closely with other departments within the organization, such as production, sales, and marketing, to ensure that production plans are aligned with demand forecast

Key Responsibilities:

• Managing incoming and outgoing documents
• Reception and assistance to visitors
• Handle all travel and visa related processes;
• Checking in and out office supplies
• Providing administrative support to staff located at the, sonils base and the kwanda base (Soyo)
• Responsible for renewing the annual medical assistance contract for engineers.
• Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.