Andre Mateus
Luanda,LUA
Summary
Dynamic professional with a proven track record at Nossa Galáxia, specializing in relationship cultivation and customer engagement. Excelled in developing strategies to enhance operational efficiency and foster client relationships. Demonstrated problem-solving aptitude and a knack for identifying sales opportunities, ensuring a 20% increase in client retention.
Overview
8
8
years of professional experience
Work History
After-School Tutor
Self-Employment
Luanda
04.2017 - Current
- Assisted students in understanding and mastering course material by providing one-on-one instruction.
- Developed individualized lesson plans for each student, tailored to their specific needs and learning styles.
- Monitored students' progress and provided feedback on areas of improvement.
Pedagogical Sub-director
Nossa Galáxia
Luanda
02.2017 - 12.2024
- Assessed student performance and provided feedback to encourage improvement.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Collaborated with senior leadership to set long-term objectives for the company.
Education
Accounting And Finance
Administration And Finance Institute (BAI Academy)
Luanda01-2028
Law
Angolan Catholic University
Luanda08-2026
Forward
Mckinsey Academy And Company
Worldwide01-2023
Time Management
E-Learning
Worldwide01-2021
How To Deliever Bad News
E-Learning
Worldwide01-2021
Skills
- Relationship cultivation and retention
- Client profile building
- Contract negotiation
- Customer engagement
- Opportunities identification
- Sales
- Problem-solving aptitude
Affiliations
- Volunteering at Angolan Catholic University
- University Choir
Languages
Portuguese
First Language
English
Advanced (C1)
C1
Timeline
After-School Tutor
Self-Employment
04.2017 - Current
Pedagogical Sub-director
Nossa Galáxia
02.2017 - 12.2024
Accounting And Finance
Administration And Finance Institute (BAI Academy)
Law
Angolan Catholic University
Forward
Mckinsey Academy And Company
Time Management
E-Learning
How To Deliever Bad News
E-Learning
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