Dynamic Tax Agent with extensive experience at Administração Geral Tributária (AGT) and Banco BIC, showcasing expertise in tax deductions and a continuous learning mindset. Achieved innovative solutions in tax regulation, excelling in negotiation and taxpayer satisfaction. Proven track record in enhancing team performance and customer management, with a focus on impactful achievements.
- Manager of banking reconciliation, budget control and salary payment control
- Provided guidance, addressed challenges and Influenced internal and
external affairs
- Manager and controller of task plan related to the seven tax regions within Angola
- One of the head trainers, explaining procedures of work and regulations
- Manager of certifying the eligibility Tax Treaty Benefits of Angolan´s and Multinational Corporations associated with AIPEX
- Team Leader of the Program PREI (Program for the Reconversion of the Informal Economy) across Informal Markets in representation of AGT
- Recorded monthly funds collected on the database and organize them
- Explore trends and present them to the board
- Customer service responsibility, taking care of solutions for customers satisfaction
- Taxpayer Registration Specialist and tax registration Trainer
- Conferred with taxpayers and representatives to discuss issues, laws, and regulations related to returns and address problems
- Attended seminars and workshops relating to taxation law updates in order to stay informed
- Checked completeness of information when processing applications and transactions
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Performed data entry tasks to update customer records in the system accurately.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Opened new accounts and served existing customers based on individual financial needs.
- IELTS Certification - South Africa - 2014
- Bank Reconciliation - Portugal 2015
- Tax Law Training - Angola 2016
- Training in Strategic Planning in a Public Policy Environment - ECORYS and CESO - Development Consultants - 2023
- Monitoring, Evaluation and Reporting of Public Programmers -ECORYS and CESO - Development Consultants - 2023
- Budget Support of the European Union and Its Support to PREI (Program for the Reconversion of the Informal Economy ) - ECORYS and CESO - Development Consultants - 2023
- Anti-Money Laundering and Combating the Financing of Terrorism -PetroShore Compliance Business School - 2025