Audácio Nahambo
Service Provider
Lubango,HUI
Summary
Experience with customer service committed to balancing the company's objectives, helping all customers to find satisfactory solutions. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs.
Overview
5
5
Certifications
7
7
years of post-secondary education
3
3
years of professional experience
Work History
Waiter
GNG
Lubango, Huíla
04.2019 - 08.2020
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
- Checked identification to enforce age regulations for alcoholic beverages.
- Packaged condiments for transportation to event locations.
- Loaded and unloaded delivery van carefully to maximize efficiency.
Secretary
Edvandro Abrunhosa
Lubango, Huíla
09.2020 - 11.2021
- Provided clerical support to four company employees by copying, faxing and filing documents.
- Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Recommended products to customers and suggested other options if preferred product was unavailable.
- Responded to customer requests for products, services and company information.
- Consulted with outside parties to resolve discrepancies and create effective solutions.
Education
High School Diploma -
O Sol School
Lubango 02.2014 - 12.2016
Bachelor of International Relations - International Right
Polytechnic Superior Institute Tundavala (ISPT)
Lubango 03.2017 - Current
Skills
Commercial awareness
Office administration
Microsoft Office
Organization
Business correspondence
Assessment scheduling
Verbal and written communication
Wealth management offerings
Fluent in Portuguese
Spanish basics
Intermediary english
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
Basic Small Business Management
Quote
The price of anything is the amount of life you exchange for it.
Henry David Thoreau
Timeline
Binary Options Trader
07-2021
Computing
03-2021
Business Planning and Management
11-2020
Secretary
Edvandro Abrunhosa
09.2020 - 11.2021
Forex Trader
06-2020
Basic Small Business Management
07-2019
Waiter
GNG
04.2019 - 08.2020
Bachelor of International Relations - International Right
Polytechnic Superior Institute Tundavala (ISPT)
03.2017 - Current
High School Diploma -
O Sol School
02.2014 - 12.2016