Summary
Overview
Work History
Education
Skills
Work Availability
Certification
Quote
Timeline
CustomerServiceRepresentative
Audácio Nahambo

Audácio Nahambo

Service Provider
Lubango,HUI

Summary


Experience with customer service committed to balancing the company's objectives, helping all customers to find satisfactory solutions. Successful at prioritizing tasks, maintaining organization and optimizing workflow. Accustomed to balancing high-volume inquiries with administrative needs.

Overview

5
5
Certifications
7
7
years of post-secondary education
3
3
years of professional experience

Work History

Waiter

GNG
Lubango, Huíla
04.2019 - 08.2020
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Packaged condiments for transportation to event locations.
  • Loaded and unloaded delivery van carefully to maximize efficiency.

Secretary

Edvandro Abrunhosa
Lubango, Huíla
09.2020 - 11.2021
  • Provided clerical support to four company employees by copying, faxing and filing documents.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Recommended products to customers and suggested other options if preferred product was unavailable.
  • Responded to customer requests for products, services and company information.
  • Consulted with outside parties to resolve discrepancies and create effective solutions.

Education

High School Diploma -

O Sol School
Lubango
02.2014 - 12.2016

Bachelor of International Relations - International Right

Polytechnic Superior Institute Tundavala (ISPT)
Lubango
03.2017 - Current

Skills

    Commercial awareness

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification

Basic Small Business Management

Quote

The price of anything is the amount of life you exchange for it.
Henry David Thoreau

Timeline

Binary Options Trader

07-2021

Computing

03-2021

Business Planning and Management

11-2020

Secretary

Edvandro Abrunhosa
09.2020 - 11.2021

Forex Trader

06-2020

Basic Small Business Management

07-2019

Waiter

GNG
04.2019 - 08.2020

Bachelor of International Relations - International Right

Polytechnic Superior Institute Tundavala (ISPT)
03.2017 - Current

High School Diploma -

O Sol School
02.2014 - 12.2016
Audácio NahamboService Provider