Augusto Fantasia Luís Gunga
Luanda,Talatona
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
2030
2030
years of post-secondary education
1
1
Certification
Work History
Garson
Club S Restaurant
Talatona, Luanda
10.2023 - 03.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Customer service: Greet and assist customers, present the menu, and take orders. Serving food and drinks: Take orders to the kitchen, serve food and drinks to customers.
Garson
Mar Sol Restaurant
Mutamba , Luanda
11.2020 - 12.2022
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Customer service: Greet and assist customers, present the menu, and take orders. Serving food and drinks: Take orders to the kitchen, serve food and drinks to customers.
Administrative Assistant
Poter House
Talatona, Luanda
01.2017 - 09.2018
- Customer service: Receiving and assisting customers, suppliers, and visitors. Communication: Drafting and sending correspondence, emails, and other documents. Organization: Organizing and maintaining files, documents, and records. Administrative support: Performing tasks such as typing, printing, and copying documents.
- Executed on-time, under-budget projects by solving complex issues for senior leadership.
Administrative Assistant
Pc-Aluminio
Talatona, Luanda
04.2010 - 07.2016
- Managed office supplies and inventory for efficient daily operations.
- Coordinated schedules and appointments for multiple team members and executives.
- Handled correspondence to ensure effective communication within the organization.
- Organized files and documents for easy access and retrieval by staff.
- Supported onboarding processes by preparing materials for new employees.
Education
Certificate Of Completion - Computer Course From The User's Perspective.
Sacred Family Training Center
04.2011 - 04.2026
Driving License
Joasil Driving School
08.2023 - 04.2026
Oscar Ribas High School
Luanda , Angola Skills
- Customer service
- Order processing
- Inventory management
- Schedule coordination
- Document organization
- Team collaboration
- Communication skills
- Administrative support
- Innovation contribution
- Problem solving
- Collaboration
- Organization
Languages
Portuguese
First Language
English
Intermediate (B1)
B1
Spanish
Intermediate (B1)
B1
Certification
- Recognition as best employee of the year at Pc-Aluminio company.
- Distinction of merit at Potter House
References
References available upon request.
Timeline
Garson
Club S Restaurant
10.2023 - 03.2024
Driving License
Joasil Driving School
08.2023 - 04.2026
Garson
Mar Sol Restaurant
11.2020 - 12.2022
Administrative Assistant
Poter House
01.2017 - 09.2018
Certificate Of Completion - Computer Course From The User's Perspective.
Sacred Family Training Center
04.2011 - 04.2026
Administrative Assistant
Pc-Aluminio
04.2010 - 07.2016
Oscar Ribas High School