

Detail-oriented finance and administration professional with solid experience in accounting, reconciliations, financial reporting, and cost control within structured business environments. Skilled in month-end closing, budget monitoring, forecasting support, variance analysis, VAT handling, invoice processing, and payment control. Experienced in administrative coordination, financial documentation, billing, cash handling, and customer-facing operations, with a strong focus on accuracy, compliance, and service quality. Proficient in MS Office and ERP systems, with strong organisational, communication, and problem-solving skills
• Manage accounting operations, financial documentation, and daily bookkeeping activities for Pellegrini Catering Overseas SA in a multinational business environment.
• Perform bank, supplier, client, and general ledger reconciliations, ensuring accuracy of financial records and timely resolution of discrepancies.
• Monitor costs, expenditures, and budget utilization, supporting cost controlling activities and improved financial oversight.
• Support forecasting, budgeting, and variance analysis by preparing accurate financial data and cost reports for management review.
• Review invoices, payments, credit notes, and supporting documentation, ensuring correct posting and compliance with internal procedures.
• Assist with month-end closing and financial reporting, helping maintain timely and accurate accounting information.
• Contribute to internal controls, tax compliance, and process improvements through discrepancy analysis, reconciliations, and corrective actions.
• Coordinate with internal departments and external stakeholders to improve financial processes, ensure reporting accuracy, and support operational efficiency.
• Support statutory compliance and audit-related activities by maintaining proper documentation, preparing required schedules, and ensuring readiness for internal and external reviews.
• Process invoices, expense claims, and supporting financial documentation in line with company procedures.
• Perform reconciliations of accounts, payments, and balances to ensure accuracy of financial records.
• Assist with month-end closing activities and preparation of accounting reports.
• Support daily bookkeeping tasks, data entry, and control of financial transactions.
• Communicate with internal departments and external parties regarding financial documents, payments, and account-related matters.
• Welcome guests, handle check-in and check-out procedures, and provide professional customer service at the front desk.
• Manage reservations, room assignments, and guest requests in coordination with other hotel departments.
• Handle cash, card payments, and daily billing tasks, ensuring accuracy in guest accounts and transactions.
• Respond to phone calls, emails, and in-person inquiries, providing information and support in a timely manner.
• Resolve basic guest issues and assist in maintaining smooth day-to-day front office operations.
• Prepare daily reports, update guest records, and maintain accurate front desk documentation.
• Coordinate with housekeeping and maintenance teams to ensure room readiness and guest satisfaction.
• Support guests with local information, special requests, and administrative assistance during their stay.
- Managed room reservations using front office software efficiently.
- Maintained high standard of cleanliness in reception area for a welcoming environment.
- Upsold hotel services and facilities to enhance guest experience leading to increased patronage within the hotel premises.
- Educated new employees about front desk operations ensuring they adapt quickly to their roles.
- Ensured smooth check-in and check-out process for guests.
- Facilitated efficient communication by liaising between guests and hotel departments.
- Reviewed accounts and charges with guests during the check out process efficiently.
• Managed accounting records, financial documentation, and daily bookkeeping operations in compliance with local regulations and company procedures.
• Monitored costs, expenditures, and account movements, ensuring accurate tracking, budget control, and timely financial reporting.
• Prepared reconciliations, monthly closing support, and financial reports, helping maintain accuracy across ledgers and reporting processes.
• Reviewed invoices, supplier balances, payments, and supporting documentation to ensure proper accounting treatment and reliable records.
• Supported tax compliance activities, including VAT records, statutory filings, and alignment with internal control requirements.
• Collaborated with internal departments and external stakeholders to improve financial processes, reporting accuracy, and operational efficiency.
• Identified discrepancies, performed variance analysis, and contributed to stronger internal controls through corrective actions and process improvements.
Skills
Financial Accounting Bookkeeping Account Reconciliation Bank Reconciliation Financial Reporting Month-End Closing Cost Control Budget Monitoring Forecasting Support Variance Analysis VAT Handling Invoice Processing Payment Control Internal Controls Audit Support
Administrative & Operational Skills
Administrative Support Financial Documentation Control Data Entry and Record Keeping Front Office Operations Reservation Handling Billing and Cash Handling Customer Service Guest Relations
Computer Skills
MS Office Suite Microsoft Excel Microsoft Word Microsoft Outlook Microsoft PowerPoint ERP Systems
Soft Skills
Teamwork Communication Skills Organizational Skills Attention to Detail Problem Solving Time Management Cross-Functional Coordination Ability to Work Under Pressure Accuracy and Reliability