Freight Forwarder DSV Global Transport and Logistics
Cabinda
04.2019 - Current
Developed and maintained relationships with suppliers, carriers, and customers to ensure efficient freight forwarding services.
Monitored the arrival of shipments and ensured documents were in compliance with customs regulations.
Coordinated with overseas agents regarding documentation preparation and cargo tracking.
Organized transportation of goods by air, sea or land to meet customer requirements.
Created reports on shipment status for customers and management review.
Performed data entry duties such as updating shipment information into company systems.
Reviewed invoices for accuracy and prepared billing documents for clients.
Responded promptly to customer inquiries related to freight forwarding services provided.
Ensured accurate completion of all required paperwork including bills of lading, commercial invoices, packing lists, insurance certificates.
Managed customs clearance processes on behalf of clients while adhering to local laws and regulations.
Resolved any issues that arose during the freight forwarding process in a timely manner.
Maintained records of incoming and outgoing shipments including weight, volume, cost.
Scheduled pick-ups and deliveries according to customer needs while optimizing transit times.
Collaborated with various departments such as sales, accounting and operations on projects related to freight forwarding services.
Provided guidance on routing options available based on client preferences and budget constraints.
Participated in training sessions designed to update knowledge related to industry changes.
Tracked and traced air shipments in order to maintain current status information.
Consulted customs brokers to arrange passage of goods through customs.
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