Deepak Kumar Mishra
Hajipur
Summary
Hardworking store manager/Department manager professional versed in all aspects of running a successful retail store, including opening & closing procedure, Banking, Merchandising and Recruiting, effectively motivate employees to perform excellence and foster a team environment focused on group success. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations.
Overview
11
11
years of professional experience
Work History
Retail Store Manager
Fresmart (Newaco Group S.A.)
09.2022 - Current
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Boosted employee retention rates by fostering a positive work environment, providing growth opportunities, and offering competitive compensation packages.
- Increased average transaction value by upselling products, promoting add-ons, and cross-selling complementary items.
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
Store Manager
V-Bazaar Retail Ltd
03.2019 - 05.2024
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Store Manager
Smart Point (Reliance Retail Ltd.)
05.2021 - 07.2022
- Assigns duties to team members and schedules break periods, work hours, and vacations
- Organizing special promotions, displays, and events
- Managing and motivating a team to increase sales and ensure efficiency
- Staff recruiting, training, coaching, and motivating employees
- Maintaining the ambience of the store as per the company standards
- Directed all activities required to achieve store sales targets, goals.
Assistant Store Manager
1IndiaFamilyMart (Nyssa Retail Pvt Ltd)
04.2018 - 03.2019
- Set the standard for impeccable customer service; trained all staff to excel in customer treatment
- Managed merchandise levels and store appearance Visual Display Arrangement
- Managing and motivating a team to increase sales and ensure efficiency
- Touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues
- Organizing special promotions, displays, and events
- Assigns duties to team members and schedules break periods, work hours, and vacations.
Floor Manager & Assistant Store Manager
V2RetailLtd.
04.2016 - 04.2018
- Maintaining the Entire Department Operations
- Managing and motivating a team to increase sales and ensure efficiency
- Managing stock levels and making key decisions about stock control
- Ensuring standards for quality, customer service, and health and safety are met
- Responding to customer complaints and comments.
Team Leader (CSD/FCD)
Fabindia Overseas Ltd.
03.2015 - 04.2016
- Keep Inter-department communications healthy
- Staff training
- Staff scheduling.
Team Leader
Westside (Tata Trends Ltd.)
09.2013 - 03.2015
- Keep Inter-department communications healthy
- Staff training
- Staff scheduling.
Education
MBA - Marketing
SIBM Nathdawara
Udaipur Rajasthan03.2013
Skills
- Profit and Loss Management
- Sales Growth
- Retail Operations
- Performance Monitoring
- Retail Employee Training
- Stockroom Management
- Hiring and Training
- Goal Setting
Academic Qualification
- M.B.A. (Marketing/Finance) from Rajasthan in 2014.
- B.B.A from PTU University Jalandhar, Punjab in 2011.
- Higher Secondary from BIEC Patna in 2006.
- High School from BSEB Patna in 2004.
- Diploma in Computer Application From Bihar in 2007.
- Certificate Course of STEWARD From IHM Hajipur.
Identification Details
BZKPM0693R, 853656177475
Language Fluent
- HINDI
- ENGLISH
Personal Information
- Father's Name: NANDKISHORMISHRA
- Date of Birth: 10/10/1989
- Gender: MALE
- Marital Status: MARRIED
Hobbies and Interests
- INTERNETSURFING
- SOCIALSITES
Languages
Portuguese
Full Professional
Timeline
Retail Store Manager
Fresmart (Newaco Group S.A.)
09.2022 - Current
Store Manager
Smart Point (Reliance Retail Ltd.)
05.2021 - 07.2022
Store Manager
V-Bazaar Retail Ltd
03.2019 - 05.2024
Assistant Store Manager
1IndiaFamilyMart (Nyssa Retail Pvt Ltd)
04.2018 - 03.2019
Floor Manager & Assistant Store Manager
V2RetailLtd.
04.2016 - 04.2018
Team Leader (CSD/FCD)
Fabindia Overseas Ltd.
03.2015 - 04.2016
Team Leader
Westside (Tata Trends Ltd.)
09.2013 - 03.2015
MBA - Marketing
SIBM Nathdawara
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