Summary
Overview
Work History
Education
Skills
Work Availability
Software
Work Preference
Travelling
Certification
Interests
Quote
Accomplishments
Timeline
AssistantManager
DOMINGOS ALBERTO

DOMINGOS ALBERTO

Luanda,Luanda

Summary

Talented Computer Technician seeking an IT position supporting end users with exceptional customer service and bilingual skills. Systems Administrator with over 3 years providing technical solutions through high-quality service and support. Seeking position in a challenging and rewarding tech environment where I can expand upon my existing skill base while contributing to a lively IT team.

Overview

9
9
years of professional experience
2
2
Languages

Work History

IT FIELD SERVICE ENGINEER

SHOPRITE Angola
Luanda
10.2016 - Current
  • Ensured proper release and maintenance of all systems.
  • Identified and corrected performance issues.
  • Oversaw the daily performance of computer systems.
  • Collected data around every transaction and turned it into tools that helped users.
  • Ensured proper installation of cables, operating systems and software.
  • Referred major hardware and software problems and defective products to vendors or technicians for service.
  • Followed internal procedures for change management, incident management and escalation.

It Technician

SMARTCONSULTING
Luanda, Luanda
08.2015 - 10.2016
  • Implemented new services into production.
  • Ensured proper release and maintenance of all systems.
  • Made recommendations and developed technical design for new application features.
  • Identified and corrected performance issues.
  • Oversaw the daily performance of computer systems.

Education

Bachelor of Science - Computer Engineer

Catholic University of Angola
Luanda, Luanda, Angola
2015

Skills

  • Web application development
  • Windows Server 2008
  • Linux 
  • IT security best practices
  • Strong communication skills
  • Object-oriented design(JAVA JSF and PrimeFaces)
  • Microsoft Lync
  • Microsoft Exchange 2010
NetBeans JAVA, JSF  PrimeFAces 

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Tenable Nessus

Kali linux

SealPath

Qradar

Darktrace

Work Preference

Location Preference

RemoteHybrid

Important To Me

Company CultureCareer advancementPaid sick leaveHealthcare benefitsPersonal development programsWork from home optionFlexible work hoursPaid time off

Travelling

I like to work in other countries like exchanges programs

Certification

Certified Ethical Hacker

Interests

Information Technology

Cyber Security

Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Accomplishments

Project of implementin Sealpath and Darktrace

Timeline

IT FIELD SERVICE ENGINEER

SHOPRITE Angola
10.2016 - Current

It Technician

SMARTCONSULTING
08.2015 - 10.2016

Bachelor of Science - Computer Engineer

Catholic University of Angola
DOMINGOS ALBERTO