Domingos Dos Santos Salembe
Luanda,LUA
Summary
Business Administration graduate with an MBA in Human Resources Management. Currently serving as Team Leader in Knowledge and Training Management, overseeing a team of nine members. Over eight years of experience in Human Resources processes such as Recruitment, Training, Reporting, Quality, and Administrative Management. Participated in significant projects at UNITEL, including the creation and certification of Micro-Academies with the Project Management Institute and Microsoft Imagine Academy, and led the development of English, Excel, and Project Management training matrices. Awarded for the highest number of implemented improvements in 2021. Proficient in English and advanced in office tools, particularly Excel, certified as a Microsoft Office Specialist and Expert in Excel.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Team Leader in Knowledge and Training Management
UNITEL
Luanda, Luanda
01.2024 - Current
- Manage and lead a team of 9 members
- Oversee planning and development of the annual training plan for all departments
- Monitor the implementation of the Knowledge Trails Project
- Manage e-learning course content
- Handle budget management for the session
- Oversee the purchase process for the session
- Monitor the planning and implementation of UNITEL Specialist Programs
- Supervise the production of TV Academy/Website Academy content
- Manage and control the implementation of session initiatives
- Oversee the review and update of quality processes
- Implement the Conference Plan
- Supervise the development and launch of ZoOM Magazine
- Execute the annual plan of Workshops and Knowledge Sharing Webinars
Reporting and Quality Technician
UNITEL
Luanda, Luanda
12.2022 - Current
- Prepare monthly and annual reports
- Ensure e-learning course reporting
- Update the database
- Conduct internal audits
- Handle Academy Quality Processes
- Develop Quality Manuals
- Manage and control the accreditation of Micro-Academies
- Oversee budget control for UNITEL Academy
Training Technician
UNITEL
Luanda, Luanda
01.2019 - 12.2022
- Manage the Internal Trainer Pool
- Recruit and select Internal Trainers
- Manage Microsoft and Project Management Institute Micro-Academies
- Develop and implement transversal training programs
- Design and implement English training for the Management Band
- Prepare the Training Plan
- Manage the e-Learning Platform and develop e-learning courses
- Create reports and monitor departmental scorecards
Administrative Management Technician
Banco Millennium ATLANTICO
Luanda, Luanda
05.2016 - 01.2019
- Record and verify attendance and punctuality data
- Complete legal documentation
- Update employee individual records
- Manage the onboarding process for new employees
- Prepare department administrative reports
- Compile dossiers for submission to INSS
Training Technician
Banco Millennium Angola
Luanda, Luanda
03.2014 - 05.2016
- Develop the Training Plan
- Provide Training Management Information
- Conduct training needs analysis
- Manage the department database
- Execute the Training Plan
- Control and monitor the Training Budget
- Manage the e-Learning Platform
Human Resources Technician
Hospira
Sao Paulo, São Paulo
11.2011 - 10.2013
- Recruit and select candidates
- Develop job descriptions
- Create performance indicators
- Develop administrative procedures
- Design department announcements
- Assist in establishing partnerships with other institutions
Education
Bachelor of Science - Bachelor's in Business Administration
Universidade Adventista De São Paulo
Brasil12-2012
MBA - MBA in Human Resources Management
ESAB - Escola Aberta Do Brasil
Espírito Santo, Brasil11-2012
Skills
- Leadership
- Customer Orientation
- Office Tools Proficiency
- Decision Making
- Result-Oriented
- Teamwork
- Conflict Resolution
- Communication
- Data Management and Analysis
- People Management
- Analytical Thinking
- Performance Improvement
- Problem-Solving
- Team Supervision
Languages
Portuguese
First Language
English
Intermediate (B1)
B1
Certification
- Advanced Specialization in Organization and Training Management
- Microsoft Office Expert in Excel
- e-Trainer Certification
- Microsoft Office Specialist in Excel
- Microsoft Office Specialist in Word
- Pedagogical Aptitude Certification by CENFFOR
Courses
- Basic Training in Power BI (June 2024)
- Training in ChatGPT for Human Resources (April 2024)
- Fundamentals of Project Management (September 2021)
- Training Plan Management (July 2021)
- Training Management by INEFOP (October 2020)
- Competency-Based Management (March 2019)
- General Labor Law (February 2017)
Affiliations
- Member of the team dedicated to automating, optimizing, and improving HR processes using Power BI
- Implemented Microsoft Imagine Academy at UNITEL Micro-Academy, responsible for internal training in Excel, Word, PowerPoint, and other Office tools
- Led the accreditation of UNITEL Academy as the first ATP PMI (Authorized Training Partner) in Angola
- Developed English, Excel, and Project Management training matrices to define employees' training paths
- Managed the UNITEL Internal Trainer Pool, comprising 100 trainers in various knowledge areas
- Created the first e-Learning course for Basic Excel and PowerBI at UNITEL
- Member of the Continuous Improvement Committee for departmental processes
- Developed internal accountability policies to increase employee engagement in training activities
Accomplishments
- Innovation Day Award for proposing specific actions to create a differentiated service journey for high-value individual customers at UNITEL
- Most initiatives registered in the Continuous Improvement Program (2021)
Timeline
Team Leader in Knowledge and Training Management
UNITEL
01.2024 - Current
Reporting and Quality Technician
UNITEL
12.2022 - Current
Training Technician
UNITEL
01.2019 - 12.2022
Administrative Management Technician
Banco Millennium ATLANTICO
05.2016 - 01.2019
Training Technician
Banco Millennium Angola
03.2014 - 05.2016
Human Resources Technician
Hospira
11.2011 - 10.2013
Bachelor of Science - Bachelor's in Business Administration
Universidade Adventista De São Paulo
MBA - MBA in Human Resources Management
ESAB - Escola Aberta Do Brasil
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