Summary
Overview
Work History
Education
Skills
Certification
Languages
Additional Information
Timeline
Hi, I’m

Edilson Manjenje

Angola, Luanda, Talatona , PCG Residential

Summary

A detail-focused networking professional equipped with substantial hands-on experience in network maintenance and support. Proven ability to optimize network performance and resolve complex technical issues. Valued team member known for adaptability and results-driven approach, integrating technical skills with strong communication abilities.

Overview

10
years of professional experience
1
Certification

Work History

ZAP

Network Technician
10.2023 - Current

Job overview

  • Installed cabling and wireless routers for data communications networks.
  • Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
  • Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
  • Improved network reliability by troubleshooting and resolving hardware and software issues.
  • Implemented remote monitoring tools to efficiently track system performance and address issues as they arose.
  • Diagnosed and resolved hardware, software and network problems and replaced defective components.
  • Worked with outside vendors for fiber installations and service.
  • Troubleshoot hardware and software to determine and rectify network problems.
  • Dressed and installed fiber cabling and hardware on Huawei OLTs.

ZAP

NOC Technician
02.2015 - 09.2023

Job overview

  • Maintained accurate documentation of network infrastructure, updates, incident reports, and resolutions for future reference.
  • Ensured smooth network operations by configuring and maintaining hardware, software, and other related components.
  • Maintained a high level of customer satisfaction by effectively communicating with the high level managers on company during incident management and resolution processes.
  • Enhanced network performance by monitoring and troubleshooting system issues and outages.
  • Optimized equipment performance by performing routine maintenance tasks such as firmware upgrades.
  • Developed strong relationships with vendors to ensure prompt delivery of equipment replacements or repairs when necessary.
  • Participated in regular training sessions to stay up-to-date on evolving technologies and industry best practices.
  • Collaborated with cross-functional teams on projects involving network design and implementation for better connectivity outcomes.
  • Supported end-users by providing remote technical assistance when needed.
  • Control and monitoring of energy and power systems.

Education

Metropolitan Polytechnic Institute of Angola
Angola, Luanda, Morro Bento

Bachelor of Science from Telecommunications Engineering
12-2021

University Overview

  • Telecommunications Technologies and fundamentals
  • Computer Networks and Optics
  • Signal and Systems Theory


Skills

  • Hardware installation
  • Network configuration
  • Network troubleshooting
  • Wireless networking
  • Ticket management
  • LAN and WAN management
  • Access issue resolution
  • Network monitoring
  • Troubleshooting skills

Certification

  • CCNA - Cisco Certified Network Associate

Languages

Portuguese
Native language
English
Advanced
C1

Additional Information

Additional courses:


  • BOOTCamp CCNA 200-301 Course, September 2024.
  • HCIA Access (GPON Networks, OLTs, ONT) Course, June 2024.
  • Excel Intermediate, March 2024.
  • Huawei Seeds For The Future Program (Cloud Computing, HMS, AI), 2020.

Timeline

Network Technician

ZAP
10.2023 - Current

NOC Technician

ZAP
02.2015 - 09.2023

Metropolitan Polytechnic Institute of Angola

Bachelor of Science from Telecommunications Engineering

Similar Profiles

CREATE PROFILE
Edilson Manjenje