Hi, I’m
Francisco Gomes
Luanda
Summary
Accomplished Telecommunications Instructor and Technician with a proven track record at MAPTSS, CINFOTEC, and ExxonMobil Development. Excelled in deploying technology integration and differentiated instruction to enhance student learning and operational efficiencies. Demonstrated expertise in diagnosing complex issues, leading to a significant improvement in user satisfaction and learning outcomes.
Overview
29
years of professional experience
1
Certification
Work History
MAPTSS, CINFOTEC Technical Training Center
Tele Communications Instrutor
01.2018 - Current
Job overview
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Facilitated learning with creation of engaging written and oral assignments.
ExxonMobil Development
Telecommunications Technician
02.1996 - 09.2014
Job overview
- Installed and configured new devices and system components.
- Coordinated installation of new users and relocations of existing users.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
- Responded to service requests during and after business hours.
Education
ITELLuanda, Angola
High School Diploma
University Overview
- Recipient of [Award Name], [Semester, Year]
Skills
- Assignment Grading
- Attendance monitoring
- Differentiated Instruction
- Academic advisement
- Technology Integration
Accomplishments
- Collaborated with team of [Number] in the development of [Project name].
- Achieved [Result] by completing [Task] with accuracy and efficiency.
- Documented and resolved [Issue] which led to [Results].
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
Certification
FURUKAWA
Reading technical Books
Telecom bootcamp
Languages
Portuguese
Native language
English
Beginner
A1
French
Beginner
A1
Timeline
Tele Communications Instrutor
MAPTSS, CINFOTEC Technical Training Center
01.2018 - Current
Telecommunications Technician
ExxonMobil Development
02.1996 - 09.2014
ITEL
High School Diploma
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