George Antonio Cangongue
Information Communication Tech
Huambo,HUA
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Savvy expert experienced in troubleshooting computer hardware and software issues in customer-focused environments. Possesses comprehensive knowledge of standard operating systems, networking protocols and technical support procedures. Skilled in identifying and resolving complex technical problems. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work History
Financial Manager
GEMILDO GOMES E FILHOS LIMITADA
HUAMBO, HBO
10.2022 - Current
- Optimized cash flow management strategies, ensuring sufficient funds were available for daily operations while maximizing returns on idle cash balances.
- Enhanced financial reporting accuracy through regular audits and reconciliations, leading to improved decision-making capabilities.
- Analyzed budgets, financial reports and projections for accurate reporting of financial standing.
- Managed team of 48 finance and operations professionals, with day-to-day responsibility for contracting, order processing, forecasting, budgeting, reporting and analysis.
Help Desk Support Specialist
GEMILDO GOMES E FILHOS LDA
10.2020 - Current
- Developed and maintained an up-to-date knowledge base to provide accurate information and guidance to customers.
- Reduced ticket resolution time with thorough problem analysis and effective troubleshooting techniques.
- Configured hardware, devices, and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
Office Administration Assistant
GEMILDO GOME E FILHOS LIMITADA
10.2020 - Current
- Enhanced office efficiency by streamlining administrative processes and implementing new organizational systems.
- Expedited daily operations by efficiently sorting incoming mail for distribution to the appropriate recipients within the organization.
- Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy.
- Upheld office standards in cleanliness by coordinating with maintenance staff to address any issues promptly.
IT Technician
Bomdemais Coorporation Limited
08.2015 - 07.2019
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Maintained office PCs, networks and mobile devices.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and [Type].
- Established, repaired and optimized networks by installing wiring, cabling and devices.
GPS Technician
Bomdemais Coorporation Limited
08.2015 - 07.2019
- Trained new technicians in proper GPS surveying techniques, resulting in a more cohesive and efficient team environment.
- Enabled cost savings through diligent resource management practices without compromising on precision or reliability of results obtained from GPS equipment usage.
- Established strong working relationships with vendors, suppliers, and contractors to ensure seamless integration of third-party products into client projects.
- Improved client satisfaction by providing timely and accurate GPS information for project planning and execution.
Driver Supervisor
Bomdemais Coorporation Limited Company
08.2015 - 07.2019
- Collaborated with other departments to ensure smooth operations and address any logistical challenges effectively.
- Reduced accident rates by strictly enforcing safety protocols and conducting thorough vehicle inspections.
- Maintained accurate records of driver performance metrics, identifying areas for improvement and recognizing exceptional achievement.
- Conducted regular progress reviews with drivers, providing constructive feedback for continuous improvement.
IT Systems Administrator
Wayanga E Design Limited
HUAMBO, Huambo
07.2013 - 07.2015
- Coordinated data backup strategies, safeguarding critical business information from loss or damage due to unforeseen events.
- Conducted training sessions for staff on new technology implementations, increasing overall adoption rates and productivity levels.
- Evaluated emerging technologies for potential integration into existing systems architecture that could offer additional benefits or improvements.
- Collaborated with cross-functional teams to successfully complete complex projects on time and within budget constraints.
- Streamlined IT processes with the implementation of automation tools, improving overall efficiency.
- Performed software installations and upgrades to UNIX or Windows operating systems.
Buyer Specialist
Wayanga E Design
07.2013 - 07.2015
- Mitigated supply chain risks by proactively identifying potential disruptions and creating contingency plans accordingly.
- Administered purchase order processes and placed orders as requested, streamlining ordering process and receipt organization for future reference.
- Developed comprehensive reporting tools, providing insight into purchasing performance metrics and highlighting areas for improvement in the procurement process.
- Implemented a supplier evaluation system, ensuring consistent quality standards among vendors.
Education
DIPLOMA - CCNA, NETWORKING ESSENCIAL,CYBERSECURITY
CISCO NETWORKING ACADEMY
ANGOLA06-2024
DIPLOMA - Computer And Information Sciences
WANAHEDA COLLEGE
NAMIBIA WINDHOEK01-2012
High School Diploma -
A SHIPENA SECUNDARY SCHOOL
WINDHOEK NAMIBIA 02.2007 - 11.2011
Skills
Team Leadership
Performance Management
Staff Development
Workforce Management
Financial Management
Business Development
Project Management
Marketing
Timeline
Financial Manager
GEMILDO GOMES E FILHOS LIMITADA
10.2022 - Current
Help Desk Support Specialist
GEMILDO GOMES E FILHOS LDA
10.2020 - Current
Office Administration Assistant
GEMILDO GOME E FILHOS LIMITADA
10.2020 - Current
IT Technician
Bomdemais Coorporation Limited
08.2015 - 07.2019
GPS Technician
Bomdemais Coorporation Limited
08.2015 - 07.2019
Driver Supervisor
Bomdemais Coorporation Limited Company
08.2015 - 07.2019
IT Systems Administrator
Wayanga E Design Limited
07.2013 - 07.2015
Buyer Specialist
Wayanga E Design
07.2013 - 07.2015
High School Diploma -
A SHIPENA SECUNDARY SCHOOL
02.2007 - 11.2011
DIPLOMA - CCNA, NETWORKING ESSENCIAL,CYBERSECURITY
CISCO NETWORKING ACADEMY
DIPLOMA - Computer And Information Sciences
WANAHEDA COLLEGE
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