HARPREET SINGH ROOPRAI
Ghaziabad
Summary
Results-driven Operations Director with a progressive career in manufacturing, production and fabrication. Proven track record of turning around under-performing units by delivering continuous process improvements to drive quality and efficiency. Motivating and respectful leader known for building and managing loyal, high-performance teams. Offering excellent communication, interpersonal and decision-making skills. Thriving in high-pressure environments.
Overview
18
18
years of professional experience
Work History
Operations Head
Newaco Grupo
03.2019 - Current
- Initiated change management strategies that effectively addressed employee concerns while driving forward organizational transformation efforts.
- Developed systems and procedures to improve operational quality and team efficiency.
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Developed and presented key projects to board to obtain approval.
- Monitored budget and utilized operational resources.
- Led cross-functional teams to successfully execute complex projects on time and within budget constraints.
- Defined, implemented, and revised operational policies and guidelines.
Regional Manager
V2 Retail Ltd
10.2014 - 02.2019
- Setting up of targets - Sales, Making budgets for expenses
- Keeping stores in aligned with Company's SOP by conducting surprise visits & audits
- Ensuring all govt
- Statutory requirements are met & available at stores
- Creating BTL activities to boost sales keeping ROI in consideration
- Close monitoring of effective merchandise/category placement at stores
- Analyzing Fast & Slow moving categories through various parameters & taking action accordingly
- Ensuring right & correct inventory is available at stores by coordinating with supply chain & merchandise team
- Ensuring store ambience is up to company's standards by taking care of all project related works & etc..
Division Manager - Operations
Carrefour Wholesale Cash & Carry
04.2014 - 08.2014
- Plan, monitor, control & direct all selling activities to ensure attainment of established sales targets & profit margins within or lower than the acceptable shrinkage level
- Ensuring costs are within the budget
- Recommend local promotional programs for sales improvement
- Ensure availability of merchandise within the stock limits
- Ensuring effective merchandise/assortment is available by coordinating with merchandising team
- Identifying gaps & filling them in order to minimize shrinkage
- Proper maintenance of store layout, Planogram, Merchandise presentation & cleanliness of store
- Keeping employee cost & operating expense within the budget
- Train, coach & develop employees for future roles
Asst Store Manager
Big Bazaar
11.2012 - 03.2014
- Ensuring Store Expenses remains within the budget
- Coordinating with Marketing team for promoting business
- Planning of Stocks for Festive Seasons(Independence day, Republic Day & etc) Sale
- Analyzing Store Assortment & constantly reviewing it in order to keep the productive & in demand articles in store
- Identifying Gaps & rectifying them through introducing processes to control Shrink
- Ensuring store team is adhering to the SOP's
- Grooming TM/TL & DM's for future roles
Departmental Store Manager
Bharti Walmart Ltd (Easy Day)
04.2010 - 11.2012
- Ensuring Store Targets (Sales & Controllable Expenses) are achieved
- Identifying Gaps & rectifying them through introducing processes to control Shrink
- Planning liquidation for slow moving items
- Ensuring store team is adhering to all the SOP's
- Ensuring store is profitable by analyzing P&L & working over the area of opportunities
Assistant Manager
McDonalds, India
01.2006 - 04.2010
- Inventory Management (Ordering)
- Manage the stock requirement of the store with the changing trend
- Manage the usage of stock within the expiry
- Making Audits every week in order to check the proper FIFO of the products & its safe storage
- Training
- Analyzing the requirement of the training need in the restaurant of the Crew working
- Making the training plan for Crew Team
- Checking out the proper execution of the planned training
- Scheduling
- Managed making schedule for the Crew members keeping in mind their job rotation & plotting out there training
- Likewise also managed to make schedules for the Manager Team with their area allotment.
Education
Leadership Development Program
IIM
Ahemdabad05.2022
Design Thinking And Innovation
Harvard Business School
03.2022
MBA - Retail Management
IMT
Ghaziabad, UP, India12.2009
Skills
- Process Improvements
- Budget Development
- Performance Evaluations
- Key Performance Indicators
- P&L Management
- Process Improvement
- Customer Retention
- Inventory Management
- Strategic Planning
- Business Analysis
- Marketing Strategies
Timeline
Operations Head
Newaco Grupo
03.2019 - Current
Regional Manager
V2 Retail Ltd
10.2014 - 02.2019
Division Manager - Operations
Carrefour Wholesale Cash & Carry
04.2014 - 08.2014
Asst Store Manager
Big Bazaar
11.2012 - 03.2014
Departmental Store Manager
Bharti Walmart Ltd (Easy Day)
04.2010 - 11.2012
Assistant Manager
McDonalds, India
01.2006 - 04.2010
Leadership Development Program
IIM
Design Thinking And Innovation
Harvard Business School
MBA - Retail Management
IMT
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