Helder Brito
Amadora
Summary
Excellent communication and organizational skills, highly efficient with a unique understanding of the travel industry. Professional with 25 years of experience in the tourism sector, with extensive knowledge in the use of computer tools, in order to facilitate the efficient execution of daily tasks.
Overview
25
25
years of professional experience
Work History
Country Manager
Travelport Angola
06.2014 - Current
- Coordinate the Operator for Travelport in Angola and Cape Verde
- Negotiate agreements and contracts with the travel agencies
- Responsible for the operation and market share growth
- Analyse data and reports costumer's sales
- Assisting Travel Agencies negotiating with the Airlines
- Assisting airlines in the negotiations with the travel agencies
- Training travel Agents to Operate the System Galileo
- Meet and assist travel Agencies and Airlines GDS wise
- Consolidate the market share
- Implement strategies to maintain and improve the operator results
Senior travel coordinator
Geostar
10.2013 - 05.2014
- Assist corporate major clients
- Supervise reservation process ( Issuing Tickets, reissues)
- Process reservations
- Manage the workflow of daily activities
Sales and marketing department manager
Grantur
03.2009 - 05.2013
- Link between the Tour Operator and the Travel Agencies
- Train Travel Agents on how to sell our destinations
- Elaborate commercial agreements with commercial and private costumers
- Brief costumers on our services and destinations
- Commercial visits to costumers/ Travel Agencies
- Analyse and reports costumer's sales
- Accompany FAM trips to our destinations
- Control and assist charter flights to Grantur operated destinations
Travel Supervisor
Geotur (NetJets Implant)
03.2005 - 03.2009
- Deal with costumers – within the implant organization
- Supervise reservation process
- Manage the workflow of daily activities
- Commercial visits to costumers
- Analyse data and reports costumer's sales
- Recruitment of new staff for the implant
- Maintaining reports on sales growth
- Implement strategies to maintain and improve agency results
Travel Agent
Viagens El Corte Inglês
10.1999 - 03.2005
- Advising costumers on travel and destinations
- Process reservations – Ticket issuing
- Collecting and processing payments
Education
Technical Course of Tourism -
Escola Profissional Salvaterra De Magos (EPSM)
Skills
- Excellent communication and organizational skills
- Highly efficient with a unique understanding of the travel industry
- Flexibility in the work environment
- Agility in time and deadline management
- Ability to accept and integrate feedback
- Adaptability and flexibility in possible changes in the work environment
- Critical thinking and decision making
- Discipline for remote work
- Good interpersonal relationships and team spirit
- Familiarity with systems and technologies in the area
Accomplishments
- Management of teams in increasing market share, starting operations in 2014 with 36% and now at 63% in Angola.
- Supervision of a team of 7 collaborators, resulting in a productivity increase of 27%.
Personal Information
Total Experience: Professional with 25 years of experience in the tourism sector, with extensive knowledge in the use of computer tools to facilitate the efficient execution of daily tasks.
Languages
English
Full Professional
French
Limited Working
Spanish
Professional Working
Timeline
Country Manager
Travelport Angola
06.2014 - Current
Senior travel coordinator
Geostar
10.2013 - 05.2014
Sales and marketing department manager
Grantur
03.2009 - 05.2013
Travel Supervisor
Geotur (NetJets Implant)
03.2005 - 03.2009
Travel Agent
Viagens El Corte Inglês
10.1999 - 03.2005
Technical Course of Tourism -
Escola Profissional Salvaterra De Magos (EPSM)
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