Helinton Carvalho
Luanda,IA
Summary
Versatile operations specialist handled routine and complex challenges with a creative and resourceful approach. Recognized as a motivated, dedicated, hard-working self-starter with a track record of streamlining operations and increasing results. Strong problem-solving leader dedicated to streamlining processes to reduce costs and promote organizational efficiency. Collaborative leader dedicated to partnering with stakeholders to achieve results. Documented ability to build and maintain relationships with diverse stakeholders in fast-paced, dynamic environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Field Operations Coordinator
Food And Agriculture Organization Of The United Nations
01.2023 - Current
- Provided direction and guidance to internal teams in order to achieve targets.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Oversaw day-to-day operations of large teams across several sites.
- Developed and implemented daily operations plans such as delivery routes, employee assignments, and promotional strategies.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Reduced operational risks while organizing data to forecast performance trends.
- Developed and implemented daily operations plans such as delivery routes, employee assignments and promotional strategies.
- Reviewed financial reports each day and investigated variances with accounting staff to keep records accurate.
- Reconciled monthly operating budgets and shared information with senior management team.
- Protected company assets from loss such as theft or damage by setting and enforcing effective security policies.
- Documented transactions, orders and expenditures to gather sales data and forecast financial needs.
- Directed associate warehouse teams to process inbound and outbound shipments with speed and accuracy.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Worked with vendors to make purchases and reconcile invoices.
- Implemented troubleshooting, root cause analysis, and issue resolution.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Participated in operations team meetings to coordinate and assign project management tasks.
- Complied with systems procedures, business processes and company policies to promote workplace safety and quality.
- Worked with cross-functional teams to drive process and system improvements.
Operations Assistant
Food And Agriculture Organization Of The United Nations
09.2020 - 01.2023
- Managed day-to-day department operations with effective workflow coordination.
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with planning of routine operations and special projects.
- Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.
Project Supervisor
Angola Prev
Luanda
01.2020 - 08.2020
- Developed and deepened relationships with key stakeholders.
- Partnered with project team members to identify and quickly address problems.
- Kept senior management well-informed by preparing and presenting project status reports.
- Identified and resolved project issues and mitigated risks, reducing challenges and improving project results.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
Project Supervisor
Inga Rose Consulting
01.2019 - 12.2019
- Advised executives on best practices for employee growth and productivity goals, consistently helping companies improve retention.
- Partnered with leaders on HR and business functions using consultative approach to proactively identify and address issues and concerns.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Provided human resources, recruiting and resource allocation guidance in commercial consulting environment.
- Trained employees in safety procedures and protocols as directed by company regulations.
- Delivered completed projects on time by prioritizing multiple tasks.
HR Coordinator
Maers Oil, As
11.2013 - 03.2018
- Maintained human resources information system and kept employee files up to date and accurate.
- Assisted with recruitment process by posting job ads, filtering applications, scheduling interviews, assisting in interview process and drafting offer letters.
- Completed background and reference checks to facilitate hiring and onboarding of employees.
- Reviewed human resources paperwork for accuracy and completeness.
Education
Bachelor of Science - International Relations And Affairs
Lusiadas University
Luanda, Angola12.2021
Skills
- Project Lifecycles
- Project Management
- Operations Management
- Budget Management
- Performance Evaluation and Monitoring
- Data Analysis
- Logistics Oversight
- Warehouse Operations
- Inventory Control
- Risk Management
Certification
- Certified [Job Title], [Company Name] - [Timeframe]
Languages
Portuguese
Native language
Spanish
Upper intermediate
B2
English
Upper intermediate
B2
Timeline
Field Operations Coordinator
Food And Agriculture Organization Of The United Nations
01.2023 - Current
Operations Assistant
Food And Agriculture Organization Of The United Nations
09.2020 - 01.2023
Project Supervisor
Angola Prev
01.2020 - 08.2020
Project Supervisor
Inga Rose Consulting
01.2019 - 12.2019
HR Coordinator
Maers Oil, As
11.2013 - 03.2018
Bachelor of Science - International Relations And Affairs
Lusiadas University
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