HÉLIO ARSÉNIO BALTAZAR NETO
Luanda,Angola
Summary
Dedicated professional with solid experience in administrative and operational roles within the automotive sector. Currently engaged at CFAO Mobility (Toyota Angola) focusing on after-sales service, technical assistance management, and operational and financial reporting. Proven ability to manage service menu programming and provide technical administrative support.
Offering strong analytical skills and keen eye for detail. Knowledgeable about data visualisation tools and proficient in generating insightful reports. Excellent communicator with ability to translate complex data into actionable insights for stakeholders. Ready to use and develop skills in data analysis, reporting, and stakeholder communication in Admnistractive role.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Administrative assistant
CFAO MOBILITY DE ANGOLA, S.A(Toyota de Angola)
Luanda, Angola
2022.06 - Current
- Submitted timely excel reports which provided critical updates on various projects.
- Workshop tecnical and financial support(maintenance and repair reports).
- Assisted in the preparation of regularly scheduled reports for upper management review.
- Initiated purchase orders for office supplies ensuring cost-effective procurement.
- Creating atrative Service-plan to increase sells.
- Handled sensitive information discreetly maintaining high level confidentiality at all times.
- Creating operational Dashboard to incrase efficiency.
- Applied maths abilities to calculate and check financial figures.
- Gathered information, created charts and produced reports for staff.
Reporting specialist
CFAO MOBILITY ANGOLA, S.A
Luanda, Angola
2022.06 - Current
- Harmonised multiple data sources for more comprehensive reporting output.
- Ensured timely submission of reports with strict adherence to deadlines.
- Enhanced data accuracy by implementing stringent quality control measures.
Education
High School - Biological and Fisics
Frutos do Cajueiro
Luanda, Angola 2010.01 - 2012.12
Higher National Diploma - Computer Systems Engineering
Vaal University Of Technology
Johanesburg, South Africa /2014 - /2020
Skills
- Report writing expertise
- Dashboard development
- Critical thinking capabilities
- Report presentation
- Regulatory compliance knowledge
- Resourcefulness in problem-solving
- SQL server integration services
- Technical reporting software
- Procurement
- Influential negotiator
- Advanced Excel
- Organisational development strategies
- Resilience under pressure
- Customer Service
- Team Leadership
- Conflict Resolution
Languages
English
Fluent
Portuguese
Native
Certification
Workshop Management
- Development of skills related to the management of automotive workshops.
- Optimize processes, control finances, manage teams and build customer loyalty.
Parts Storage Rules-DPOK
- Proper storage of automotive parts prevents damage, oxidation and facilitates quick location.
- Fundamental rules include humidity control and separation by caregory.
- Excel and Power BI Courses
Layout configurations to the most advanced aspects of spreadsheets, charts, macros, functions and dashboards. - Power BI features transforming databases into dynamic reports and professional dashboards.
References
E-WASTEFORALL,JOHANESBURG SOUTH
+27 73 236 1223 info@e-wasteforall.co.za
Dear Mr. Bob
Timeline
Administrative assistant
CFAO MOBILITY DE ANGOLA, S.A(Toyota de Angola)
2022.06 - Current
Reporting specialist
CFAO MOBILITY ANGOLA, S.A
2022.06 - Current
High School - Biological and Fisics
Frutos do Cajueiro
2010.01 - 2012.12
Higher National Diploma - Computer Systems Engineering
Vaal University Of Technology
/2014 - /2020