Jair Will
Luanda
Summary
Talented professional excited to bring several-year background and expertise to growing agency. Highly proficient in analytics to leverage data to drive insights and future strategy development. Proven leader with solid communication and relationship building skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Digital Marketing Specialist
JWBusinessWorld
Luanda
01.2023 - Current
- Provided technical support during product launches or other special events.
- Developed strategies for paid search campaigns across multiple channels including Google AdWords.
- Coordinated with external vendors to implement digital marketing programs.
- Monitored competitor activities and developed strategies to differentiate products or services.
- Responded promptly to customer inquiries via social media platforms.
- Tracked campaign performance through detailed reporting systems.
- Analyzed consumer behavior data using analytics tools such as Google Analytics.
- Optimized landing pages for search engine optimization purposes.
- Performed keyword research and analyzed SEO performance of webpages.
- Assisted in the development of promotional materials such as banners, videos.
- Created content for websites, blogs, social media platforms, and online advertising.
- Conducted A and B testing to improve user experience on websites.
- Analyzed customer feedback from surveys or focus groups to identify areas of improvement.
- Researched emerging trends in the industry and identified opportunities for growth.
- Trained junior marketing staff on digital marketing tools, techniques, and best practices.
Assitente De Director De Operações
Fugian Jianguan Lda
Porto Amboim
05.2021 - 12.2022
- Collaborated with senior leadership to set long-term objectives for the company.
- Served as a public spokesperson at industry events or conferences.
- Coordinated resources across departments to maximize productivity levels.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Developed policies and procedures to ensure compliance with corporate standards.
- Developed and implemented strategic plans to ensure organizational goals were met.
- Analyzed customer feedback data to identify trends in product performance or customer service issues.
- Implemented systems for tracking progress on key initiatives or projects.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Facilitated collaboration between teams by encouraging open communication channels.
- Assessed employee performance against established benchmarks or targets.
- Prepared presentations for board meetings summarizing key developments within the company.
- Ensured compliance with all relevant regulations, policies and procedures.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Established relationships with vendors and suppliers to secure favorable terms for materials or services.
- Monitored market conditions and competitor activities to inform business decisions.
- Negotiated agreements with external partners such as contractors or consultants.
- Identified opportunities for process optimization through data analysis.
- Reviewed internal reports and identified areas of risk or potential cost savings.
- Led cross-functional teams in the development of innovative solutions to complex problems.
- Cultivated strong relationships with customers by responding promptly to inquiries or complaints.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Identified opportunities for improvement in operational performance metrics.
- Cultivated relationships with stakeholders to secure support and funding for key initiatives.
- Developed and executed marketing strategies to increase brand awareness and market share.
- Facilitated professional development programs to build a high-performing team.
- Established performance metrics and evaluated staff to promote continuous improvement.
- Implemented new technologies to streamline processes and enhance productivity.
Responsável De Escritório De Prestação De Serviço
Leonir Prestação de serviços
Porto Amboim
01.2020 - 05.2021
- Ensured compliance with applicable laws regarding employment practices.
- Processed payroll accurately ensuring all employees were paid on time.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Prepared agendas for board meetings along with taking minutes during sessions.
- Reviewed contracts for accuracy prior to signing off on behalf of the company.
- Supervised staff members, organized schedules and delegated tasks.
- Developed effective communication strategies between departments within the organization.
- Assisted in recruiting, onboarding and training new employees.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Developed and implemented office policies and procedures.
- Provided administrative support to management team including preparing reports and presentations.
- Ordered supplies and equipment to maintain adequate inventory levels.
- Organized company events including holiday parties, team building activities .
- Monitored inventory levels and placed orders when needed.
- Maintained filing system for records, correspondence and other documents.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Responded to customer inquiries via phone or email in a professional manner.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Analyzed data from various sources to identify trends and make recommendations for improvement.
- Provided training to new hires on office policies and procedures.
- Assisted in developing budgets for departmental expenses.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Used judgment and initiative in handling confidential matters and requests.
Freelancer
JWBusinessWorld
Sumbe
01.2014 - 03.2020
- Created content for various websites, blogs, and social media accounts.
- Identified needs of customers promptly and efficiently.
- Collaborated with team members to develop creative ideas for upcoming projects.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Set specific goals for projects to measure progress and evaluate end results.
- Implemented strategies to take advantage of new opportunities.
- Analyzed company's expenditures and developed financial models.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
Education
Ensino Superior - Engenharia Electrónica E Telecomunicações
Instituto Superior Politécnico De Porto Amboim
Cuanza-Sul03-2018
Ensino Médio - Energia e Instalações Electrica
Instituto Médio Politécnico Do Sumbe
Kwanza Sul 11-2017
Skills
- Testing and Optimization
- Customer Service
- Strategic Planning
- Digital Marketing Management
- Budget Development
- Google Business Suite
- Collaborative Teamwork
- Problem Resolution
- Microsoft Office
- Dependable and Responsible
- Problem-Solving
- Data Entry
- Attention to Detail
- FLUENT IN [Inglês, Espanhol]
- Microsoft Word
- MS Office
- Cultural Awareness
- Leadership
- Planning
- Relationship Building
- Recordkeeping
- Collaboration
Languages
Portuguese
First Language
English
Proficient (C2)
C2
Spanish
Intermediate (B1)
B1
Websites
Affiliations
- Gosto de ser moderado em todos os ascpectos, não busco prestigios além do que me é merecidamente atribuido por meu ser e desempelho, sou etrictamente profissional em ambiênte laboral, gosto de ter momentos de lazer desde que não interfiram com os interesses profissionais, procuro sempre estar em armonia com o meio laoral em que estiver submetido.
Accomplishments
- Reconhecimento de uma das 530 mentes empreendedoras jovens de Africa
Certification
- certificado de ensino médio em energia e Instalações Electrica
- Declações do Ultimo ano do ensino superior em Licenciatura em Engenharia Electrónica e telecomunicações
- certificado de formação de Empreendedorismo
References
References available upon request.
Timeline
Digital Marketing Specialist
JWBusinessWorld
01.2023 - Current
Assitente De Director De Operações
Fugian Jianguan Lda
05.2021 - 12.2022
Responsável De Escritório De Prestação De Serviço
Leonir Prestação de serviços
01.2020 - 05.2021
Freelancer
JWBusinessWorld
01.2014 - 03.2020
Ensino Superior - Engenharia Electrónica E Telecomunicações
Instituto Superior Politécnico De Porto Amboim
Ensino Médio - Energia e Instalações Electrica
Instituto Médio Politécnico Do Sumbe
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