Joaquim Veloso
Luanda,LUANDA
Overview
28
28
years of professional experience
Summary
Dynamic Mining Law Specialist with a proven track record at JV & Partners, excelling in client management and document accuracy. Expert in policy development and recruitment strategies, I have successfully enhanced employee relations and performance management, driving organizational success through effective communication and strategic initiatives.
Work History
Mining Law Specialist
JV & Partners
LUANDA, LD
07.2025 - Current
- Managed client communications to ensure satisfaction and address concerns promptly.
- Coordinated with other departments to ensure efficient workflow processes.
- Researched and analyzed customer feedback to identify areas of improvement.
- Developed and implemented specialized procedures for customer service operations.
- Reviewed documents for accuracy prior to submission or publication.
- Maintained positive working relationship with fellow staff and management.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
P& C COORDINATOR
WORLD VISION INTERNATIONAL
11.2023 - 09.2025
- Provide subject matter expertise and guidance to line management on a broad range of people and culture policies, programs and practices.
- Provide admin support in the implementation of P&C projects/programs, policies and procedures and make recommendations to P&C leadership to ensure continued effectiveness.
- Provide expertise and guidance, coaching and development around the recruitment and selection of staff and work with the hiring manager in the Country Program throughout the process as needed and required with a goal of ensuring consistency and fairness in the recruiting and selection process.
- Partner with client leadership to develop and implement an orientation and on-boarding plan for new staff and stay actively involved with the new hire until the completion of the probationary period review.
- Guide and partner with customers through the annual performance cycle, ensuring understanding of and adherence to WV protocols.
- Administer staffing requirements and respond timely to inquiries around payroll, compensation, and benefits, with sufficient guidance from the P&C Manager.
- As P&C frontline, support the enhanced knowledge, understanding, and compliance of P&C policies and standards, as well as employment law and government regulations affecting People and Culture, through constant advice and orientation to staff in general.
- Support the development, and, updating/revision of People & Culture policies and procedures and provide guidance in interpreting and monitoring compliance thereof.
- Provide information, support and guidance to staff in response to their respective individual and group needs.
- Provide support, guidance, and counsel to staff on human resource business, policies, practices and initiatives and respond to inquiries regarding business, policies, procedures and programs.
- Assist in facilitating and guiding the investigation of employee relations matters, provide recommendations and ensure timely and effective resolution of workplace issues, including overall staff discipline, discrimination, harassment, and human rights issues.
- Work with the People & Culture Manager in implementing proactive employee relations programs and initiatives.
- Support P&C Manager/leadership in monitoring, escalating, and finding timely resolve of employee engagement (and turnover), staff-care, and well-being issues.
- Guide and support staff on the end-to-end performance management processes/cycle and standards.
- Identify staff competencies required, under the auspices of talent management, to support business plans and the levels of competency required for positions.
- Support talent audits and creation of development plans to address individual professional and career objectives.
- Support P&C leadership in ensuring that Performance Reviews and Agreements are done on time, schedule, and appropriately and in place (on file) for all staff.
- Compile a Performance Report of the organization based on performance reviews done for all staff.
- Provide appropriate support to employees and managers in addressing unsatisfactory performance and ensure that underperforming employees are identified and specific plans created with the full intention of returning them to acceptable performance.
- Support the P&C Manager in consolidating training plans for WVE each fiscal year, monitor and ensure implementation.
- Support the job evaluation processes for new and changed roles using an appropriate internal/external method/system.
- Communicate clear and timely results of job evaluations.
- Support the structured periodic Job Analysis for all positions.
- Provide support and guidance in the formulation of job descriptions.
- Ensure that job descriptions/profiles have been graded and that every employee understands and knows their grade levels.
- Work in collaboration with the P&C Manager and Finance counterpart on all payroll related matters for the Country Program, including accurate preparation, processing and maintenance of records of payroll for all employees.
- Support the coordination and engagement in the manpower and transition forecasts and planning (Workforce Planning) to establish appropriate staffing and talent acquisition schedules, parameters, norms and ensure that appropriate positive action is taken timely to manage impact of such changes at all levels of the organization.
- Facilitate and support staff transition as a result of retirement, redundancy, or termination of contract.
- Ensure clean, accurate, up-to-date HRIS, which in accordance with policy, at all times, both on the System and hard file.
- Ensure staff information is handled and kept safely in a manner that promotes security and privacy at all times.
- Ensure compliance with all WV Policy Standards and National Law in staff information management, security, and disposal.
- Support the design, facilitation and management of staff orientation programme.
- Process employment contracts, and ensure all necessary information and documentation, including background checks, references, policies etc. are satisfactorily done and in place upon contracting.
- Track the usage on the Workday system and reporting on same.
- Update HR system data and capacitate staff on usage of same.
- Accurately prepare process and maintain records of payroll and statutory payments for all employees.
- Organize payroll related schedules.
- Work with P&C Manager to record and effect payroll changes.
- Respond, under guidance of P&C Manager, to employee requests for payroll related information.
- Fully utilize the payroll system in processing monthly payroll and all other incidental payroll activities, including generation of info-slips, for all staff.
- Ensure ongoing monitoring of the payroll system effectiveness (including engagement & consulting with the payroll system contact person and IT) to ensure accuracy and propriety of payroll information in compliance with policy standards and National Law.
- Compile and follow-up on completion of LDRs, to ensure 100% compliance at all times.
- Support P&C Leadership and line management, in the maintenance of a positive and healthy Organizational culture in different facets including improved relational and behavioral aptitude to promote a conducive and safe work environment.
- Provide technical support and guidance in disciplinary and grievance matters.
- Support staff in ensuring healthy work/home balance, staff well-being, security and appropriate arrangement for stress management.
- Ensure all staff are aware of relevant policies, procedures, and implications of not adhering to them.
- Promote a work environment that demonstrates fairness, openness and equity.
- Advise and partner with customers to implement programs to support and promote staff-care and well-being initiatives.
- Coordinate Wellness services for staff.
- Conduct Quarterly meetings with Peer Educators.
- Produce Monthly Wellness Report.
- Attend Peer Support Regional meetings.
- Administer all local health insurance issues.
Administrative Manager
AFRIDECA CONSTRUÇÕES E TRANSPORTES
07.2005 - 01.2023
- Full Office Management.
- Corporate Lawyer and HR department Coordinator with following incumbencies: Conduct workload analysis, lead on hiring processes, developing job descriptions, full recruitment process.
- Orientation of all new comers and familiarise the new team members with the relevant company culture and procedures.
- Develop a proactive staff communication culture.
- Prepare and maintain employee files, social security and insurance are in line with the company guidelines.
- Manage the daily time sheets, leave and travel bookings, process terminations, staff contracts.
- Ensure that activities are conducted and files are maintained in accordance with governmental regulations and local Labour Law.
- Keep track of all balances (Salaries, bonuses and advances) in coordination with the accounting/finance department related problems and issues.
- Communication management and information dissemination of change initiatives across the company and ensure clear understanding of expectations.
- Develop employee-costing tools for strategic decision making.
- Make sure that the accommodations are in a safe and hygienic condition, oversee the administration of company allowances and overtime payments.
- Filter personnel complaints and promptly inform the management of pertinent issues as they arise.
- Solve and facilitate personnel related problems and issues.
- Development and implementation of local corporate directives and governing documents.
- Represent Afrideca towards the government and partners in various external meetings and internal or external committees as required.
- Instruct external counsel; appeal in court.
- Liaison with various government departments, such as Ministry of Home Affairs, Ministry of Finance, Ministry of Construction, Ministry of Economy, Ministry of Petroleum, Ministry of Commerce, Ministry of Labour, Angolan Customs, etc.
- Ensure registration of personnel in an appropriate database.
- Updating Company documents with legal departments.
- Focal point for queries and problems related to Human resources issues.
- Resolution of disputes with Employees, representing the Company at labour court for all the litigation and related issues.
- Getting working permits and ordinary visas for the expatriate Staff.
- Liaison with suppliers, taking main responsibility on security matters.
- Responsibility for entry visas from various Countries for the expatriate staff, dealing with Angolan Embassies and Consulates.
- Update the Company Manager with updates on laws and other instructions and diplomas from the government.
- Working hard to avoid penalties for the Company and if applied, negotiate to be forgiven, make it lower or then pay it in instalments.
- Register all the invoices for the importation of all material and equipment, follow up the process up to delivery at the Company´s yard.
- Respond for inspections from all the government departments when/if necessary.
Administrative Manager
NAJOVA CONSTRUÇÕES
10.2004 - 06.2005
- Internal consultancy for legal issues.
- Security and HR coordination for all the sites. Reason why had to travel countrywide on weekly bases.
- Coordination of the importation process of the material and plant for the Company.
- Liaison with government departments such as Ministry of Finance, Customs and Governors offices on different provinces.
- Obtaining work permits and ordinary visas for the expatriate staff.
- Local corporate issues such as company law, labor law, lease agreements, tax and insurance.
- Anti-corruption and anti-trust compliance.
- Development and implementation of local corporate directives and governing documents.
- Represent Afrideca towards the government and partners in various external meetings and internal or external committees as required.
- Instruct external counsel; appear in court.
- Coordinating the Company´s fleet every day, transporting all the technicians (Architects, engineers) to various sites for meetings and supervision of the works.
- Assisting General Manager for various issues, advising with Angolan laws and diplomas, as well as capital repatriation with Angolan Central Bank (B N A).
Administrative Manager
TESMI ANGOLA
08.1998 - 05.2004
- Control and supervise the filling system.
- Responsibility for HR department.
- Issue and register the employment contracts with labour departments.
- Liaison with personnel department of the Contractors to issue that all the employees are duly employed and the safety rules are in place.
- Assist all the Contractors expatriate staff on obtaining entry and working visas as well as their importations related to material for the sites.
- Translation of all the correspondences from English to Portuguese and vice-versa.
- Trip bookings for the expatriate personnel and their families.
- Responsible for maintenance of the residential area of expatriates.
Education
Post−graduated in Mining Law - Law
Angolan Catholic University
Angola07-2021
Recruiter course -
01.2017
Graduated in Law -
Universidade de Belas
Luanda01.2013
IT knowladge -
01.1996
First aid course -
01.1988
Skills
- Client management
- Document accuracy
- Policy development
- Recruitment strategies
- Employee relations
- Performance management
References
- Dalene Dreyer, +244 925 265 314
- Dr. Cambiete, +244 924 009 980
- Engº Paul Dreyer, +244 938 023 421
- Dr. Lino Guimarães, +244 934 532 726
Languages
Native, Spoken and written fluently
Personal Information
- Date of Birth: 01/24/71
- Driving License: LD – 225199 (C)
Personal Characteristics
- Pragmatic
- With initiative and pragmatic
- Courageous and problem solving capabilities
- Enthusiastic and team builder
Language
English
Proficient (C2)
C2
Portuguese
Native
Native
Timeline
Mining Law Specialist
JV & Partners
07.2025 - Current
P& C COORDINATOR
WORLD VISION INTERNATIONAL
11.2023 - 09.2025
Administrative Manager
AFRIDECA CONSTRUÇÕES E TRANSPORTES
07.2005 - 01.2023
Administrative Manager
NAJOVA CONSTRUÇÕES
10.2004 - 06.2005
Administrative Manager
TESMI ANGOLA
08.1998 - 05.2004
Post−graduated in Mining Law - Law
Angolan Catholic University
Recruiter course -
Graduated in Law -
Universidade de Belas