José Africano Munhico
Luanda
Overview
28
28
years of professional experience
Work History
IOCC Manager
TAAG Angola Air Lines
03.2007 - Current
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed and maintained relationships with customers and suppliers through account development.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Flight Operations Officer
TAAG Angola Air Lines
01.2006 - 11.2006
Flight Operations Officer
Angola Air Charter
01.1997 - 03.2004
- Enhanced flight operations efficiency by developing and implementing detailed procedures and protocols.
- Improved flight operations team performance with regular training sessions and evaluation of staff skills.
- Assisted in the successful onboarding of new Flight Operations Officers through thorough training and mentorship programs.
- Served as a liaison between company management and external regulatory bodies, ensuring proper communication of policy changes and updates.
- Coordinated closely with airport authorities to obtain necessary permits and clearances for flights, avoiding costly fines or penalties.
Education
Bachelor of Science -
CIS, Instituto Superior De Ciências Sociais E RI
Luanda Angola12.2012
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
- Staff Training and Development
- Customer Relationship Management (CRM)
- Schedule Preparation
Timeline
IOCC Manager
TAAG Angola Air Lines
03.2007 - Current
Flight Operations Officer
TAAG Angola Air Lines
01.2006 - 11.2006
Flight Operations Officer
Angola Air Charter
01.1997 - 03.2004
Bachelor of Science -
CIS, Instituto Superior De Ciências Sociais E RI