José André Joana

• Estimated numerical length of runs during new service installations.
• Conferred with engineers and designers to investigate and solve failure issues.
• Evaluated finished assemblies for compliance with standard procedures and design requirements.
• Modified, maintained, or repaired electronics equipment or systems to achieve proper functioning.
• Cleaned and adjusted instruments.
• Inspected equipment to detect electrical leaks and other problems.
• Revamped systems and upgraded wiring, PLCs and drives to handle changing needs.

·Provide technical assistance functions to the administrative department.

· Assist and support administrative managers and directors in their daily tasks.

Provide technical assistance to engineers and technicians in

· administrative matters.

· Maintain and manage relevant technical databases.

· Maintain and manage technical files and records in an organized manner.

· Organize and schedule administrative meetings with technical persons.

· Provide administrative support to customers in technical matters.

· Troubleshoot and resolve customers’ complex technical problems.

· Support and assist administrative department in strategic direction to technical persons.

· Ensure compliance of corporate guidelines in technical administrative assistant functions.

• Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
• Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
• Reviewed orders, production schedules, blueprints and shipping or receiving notices and assigned work sequences and material shipping dates and destinations.
• Coordinated responses to emergencies by dispatching vehicles and bringing in additional personnel.
• Solicited customer feedback to identify and improve on areas of weakness.
• Achieved results by working with staff to meet established targets.
• Monitored workflow to improve employee time management and increase productivity.
• Worked closely with personnel, customers, and contractors to resolve problems.
• Developed and implemented customer service policies to enhance satisfaction.

• Proven ability to develop and implement creative solutions to complex problems.
• Completed general labor tasks such as loading and unloading materials, cleaning up job sites and operating heavy machinery.
• Developed and maintained courteous and effective working relationships.
• Successfully operated heavy equipment such as forklifts.
• Identified issues, analyzed information and provided solutions to problems.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Worked well in a team setting, providing support and guidance.
• Self-motivated, with a strong sense of personal responsibility.
• Demonstrated strong organizational and time management skills while managing multiple projects.