JUREUMA Kembi
Luanda,Angola
Summary
Personable administrative professional dedicated to cultivating positive client, staff and management connections. Highly-developed communicator with outstanding skills in complex problem-solving and conflict resolution. Expertise in resource allocation and schedule management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Assistente Administrativo
Rede Girassol
Luanda
05.2023 - Current
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Provided secretarial and office management support while building cooperative working relationships.
- Inventoried and ordered supplies for office.
- Scheduled appointments, meetings and events for management staff.
- Responded effectively to sensitive inquiries or complaints.
Recepcionista
Salmeida Limitda
Luanda
05.2018 - 04.2021
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Processed payments and updated accounts to reflect balance changes.
- Updated and recorded customer or client information to maintain accounts.
Education
Associate of Science - Ciências Da Informação E Tecnologias
Instituto Superior De Ciências Da Informação
Luanda/ Centralidade Do Kilamba 03.2018
Skills
- Meeting Planning
- Document Retrieval
- Technologically Savvy
- Travel Administration
Languages
Portguês , English, Kicongo , Lingala
First Language
Accomplishments
- Represented executive-level management as first-point-of-contact in all communications with vendors, personnel and clients.
- Selected to train new office personnel in policies, procedures and office management software.
- Consistently maintained high customer satisfaction ratings.
Affiliations
- Member, Small Business Association (2008 - present)
Additional Information
- 2018-2019 ESTÁGIO NO INNAREZ
- 2017 ESTÁGIO NA LUNNA COMUNICAÇÃO
- 2016- 2017 ESTÁGIO NA SLAMEIDA LIITADA
Certification
- Assistente Administrativo 2019
- Recepcinista TranslotreC 2015 Centre
- Association for Project Management (APM)
- Educadoranfantiles 2014
Timeline
Assistente Administrativo
Rede Girassol
05.2023 - Current
Recepcionista
Salmeida Limitda
05.2018 - 04.2021
Associate of Science - Ciências Da Informação E Tecnologias
Instituto Superior De Ciências Da Informação
- Assistente Administrativo 2019
- Recepcinista TranslotreC 2015 Centre
- Association for Project Management (APM)
- Educadoranfantiles 2014
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