Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Certification
Timeline
Generic

Madalena Telo

Luanda,Angola

Summary

Dedicated professional with extensive expertise in meeting regulatory requirements and compliance monitoring. Proficient in ISO-9001 standards, class/flag requirement as well as coastal regulation, documentation review, and audit preparation. Demonstrated success in quality control auditing and health and safety compliance. Strong interpersonal communication and relationship-building skills enhance collaborative efforts. Committed to maintaining high standards of operational excellence and regulatory adherence.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Regulatory & Quality Technician

OPS – SERVIÇOS DE PRODUÇÃO DE PETRÓLEOS LIMITED
LUANDA, ANGOLA
01.2020 - Current
  • Liaised effectively with coastal authority as well as external regulators better workflow management.
  • Streamlined process efficiency with regular system audits.
  • Played a crucial role in obtaining local and class and flag certification for the FPSOs through meticulous documentation and audit preparation.
  • Achieved consistent results by following strict quality protocols.
  • Ensured adherence to regulation, health and safety guidelines whilst performing duties.
  • Enforced compliance with standard operating procedures.
  • Provided technical regulatory support to production teams, guiding processes to maintain quality adherence.
  • Liaised effectively with other departments, facilitating better workflow management.
  • Monitored closely the reported deficiencies raised during any inspection or audit.

Document controller

OPS – SERVIÇOS DE PRODUÇÃO DE PETRÓLEOS LIMITED
LUANDA, ANGOLA
07.2014 - 12.2019
  • Established high-quality control measures, resulting in significant error reduction in documentation process.
  • Developed detailed reports using advanced Excel skills to support senior management's decision-making process.
  • Coordinated the disposal or archiving of obsolete documents per regulations, improving storage management practices substantially.
  • Achieved improved operational efficiency through regular updates of document control procedures.
  • Assisted in ISO audits preparation; ensured all paperwork met necessary standards without fail.
  • Streamlined document retrieval by implementing an efficient filing system.

Education

Entrepreneurship Bachelor´s degree - Business

Cape Peninsula University of Technology
Cape Town/South Africa
/2010 - /2012

National Diploma - Business

Cape Peninsula University of Technology
Cape Town /South Africa
/2012 - /2013

Skills

  • Meeting regulatory requirements
  • Compliance monitoring
  • ISO-9001 knowledge
  • Documentation review
  • Audit preparation
  • Quality control auditing
  • Health and Safety Compliance
  • Interpersonal communication
  • Relationship-building

Languages

English
Fluent
Portuguese
Native

Affiliations

  • Travel, Spending quality time with my family.
  • Reading books
  • Any activities that highlight teamwork or problem-solving
  • Volunteering

Certification

  • Certification on Radiation Officer.
  • First Aid.
  • Fatigue Management.
  • Mental Health Awareness.
  • Sustainability Basics Training
  • Web IAP general training (module 2
  • ICS 200 – SHELL INCIDENT COMMAND SYSTEM
  • ICS 100 – SHELL INCIDENT MANAGEMENT SYSTEM
  • Web IAP general training (module 1)
  • Web IAP general training (module 2)
  • Human Rights Basics Training


Timeline

Regulatory & Quality Technician

OPS – SERVIÇOS DE PRODUÇÃO DE PETRÓLEOS LIMITED
01.2020 - Current

Document controller

OPS – SERVIÇOS DE PRODUÇÃO DE PETRÓLEOS LIMITED
07.2014 - 12.2019

Entrepreneurship Bachelor´s degree - Business

Cape Peninsula University of Technology
/2010 - /2012

National Diploma - Business

Cape Peninsula University of Technology
/2012 - /2013
Madalena Telo