Madalena Telo
Luanda,Angola
Summary
Dedicated professional with extensive expertise in meeting regulatory requirements and compliance monitoring. Proficient in ISO-9001 standards, class/flag requirement as well as coastal regulation, documentation review, and audit preparation. Demonstrated success in quality control auditing and health and safety compliance. Strong interpersonal communication and relationship-building skills enhance collaborative efforts. Committed to maintaining high standards of operational excellence and regulatory adherence.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Regulatory & Quality Technician
OPS – SERVIÇOS DE PRODUÇÃO DE PETRÓLEOS LIMITED
LUANDA, ANGOLA
01.2020 - Current
- Liaised effectively with coastal authority as well as external regulators better workflow management.
- Streamlined process efficiency with regular system audits.
- Played a crucial role in obtaining local and class and flag certification for the FPSOs through meticulous documentation and audit preparation.
- Achieved consistent results by following strict quality protocols.
- Ensured adherence to regulation, health and safety guidelines whilst performing duties.
- Enforced compliance with standard operating procedures.
- Provided technical regulatory support to production teams, guiding processes to maintain quality adherence.
- Liaised effectively with other departments, facilitating better workflow management.
- Monitored closely the reported deficiencies raised during any inspection or audit.
Document controller
OPS – SERVIÇOS DE PRODUÇÃO DE PETRÓLEOS LIMITED
LUANDA, ANGOLA
07.2014 - 12.2019
- Established high-quality control measures, resulting in significant error reduction in documentation process.
- Developed detailed reports using advanced Excel skills to support senior management's decision-making process.
- Coordinated the disposal or archiving of obsolete documents per regulations, improving storage management practices substantially.
- Achieved improved operational efficiency through regular updates of document control procedures.
- Assisted in ISO audits preparation; ensured all paperwork met necessary standards without fail.
- Streamlined document retrieval by implementing an efficient filing system.
Education
Entrepreneurship Bachelor´s degree - Business
Cape Peninsula University of Technology
Cape Town/South Africa /2010 - /2012
National Diploma - Business
Cape Peninsula University of Technology
Cape Town /South Africa /2012 - /2013
Skills
- Meeting regulatory requirements
- Compliance monitoring
- ISO-9001 knowledge
- Documentation review
- Audit preparation
- Quality control auditing
- Health and Safety Compliance
- Interpersonal communication
- Relationship-building
Languages
English
Fluent
Portuguese
Native
Affiliations
- Travel, Spending quality time with my family.
- Reading books
- Any activities that highlight teamwork or problem-solving
- Volunteering
Certification
- Certification on Radiation Officer.
- First Aid.
- Fatigue Management.
- Mental Health Awareness.
- Sustainability Basics Training
- Web IAP general training (module 2
- ICS 200 – SHELL INCIDENT COMMAND SYSTEM
- ICS 100 – SHELL INCIDENT MANAGEMENT SYSTEM
- Web IAP general training (module 1)
- Web IAP general training (module 2)
- Human Rights Basics Training
Timeline
Regulatory & Quality Technician
OPS – SERVIÇOS DE PRODUÇÃO DE PETRÓLEOS LIMITED
01.2020 - Current
Document controller
OPS – SERVIÇOS DE PRODUÇÃO DE PETRÓLEOS LIMITED
07.2014 - 12.2019
Entrepreneurship Bachelor´s degree - Business
Cape Peninsula University of Technology
/2010 - /2012
National Diploma - Business
Cape Peninsula University of Technology
/2012 - /2013
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