Summary
Overview
Work History
Education
Skills
Personal Information
Certification
LANGUAGES
INTERESTS
TRAININGS
Timeline
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NATCHALA SANTOS
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NATCHALA SANTOS

Luanda

Summary

Management professional with a strong background in operations, logistics, maintenance, and administration. Integrates planning, team supervision, inventory management, recruitment, and financial control to maintain organized, safe, and efficient processes, supporting the delivery of results in demanding, compliance-oriented environments.

Overview

1
1
Certification
25
25
years of professional experience

Work History

SALES MANAGER AND BUSINESS DEVELOPMENT

MONGWAINVEST, COMÉRCIO & INDÚSTRIA, LDA
Luanda
08.2019 - Current

I began as a Maintenance Supervisor, but after four months, I was promoted to Maintenance Superintendent, assuming responsibility for the safety, financial, logistical, and operational aspects of maintenance activities.

  • Promoted safety awareness and the application of the company’s Management System, control practices, and key policies, resulting in improved compliance and a reduction in incidents;
  • Prepared concise reports in accordance with Management System requirements, paying due attention to document control;
  • Ensured the efficient completion of all maintenance tasks;
  • Ensured the timely and effective closure of relevant inquiries and audit actions;
  • Ensured proper application of management-of-change procedures;
  • Managed the operation of various quality systems at the departmental level, overseeing supervisors and subordinate staff;
  • Managed welfare and disciplinary matters at the departmental level, ensuring compliance with integrated management systems and strengthening organizational culture;
  • Established efficient unit operations, taking into account the health and safety of each worksite or project;
  • Ensured full compliance with integrated management systems, as well as risk assessment and verification;
  • Effectively supervised project personnel, subcontractors, and suppliers;
  • Managed operations in collaboration with department heads to maximize efficiency and activity timing;
  • Maintained cost control efficiency across all operations;
  • Implemented effective cost controls and promoted cost awareness among others;
  • Remained attentive to key issues regarding relationships with clients and subcontractors;

• Demonstrated knowledge and awareness of emergency response techniques through drills and simulations;

• Demonstrated knowledge of the potential impact of incidents and scenarios on vessel safety and security;

• Contributed effectively to the preparation of useful drills and to post-drill/incident reviews and investigations.

LOGISTICS COORDINATOR (IMPORT & EXPORT)

MERSAGROUP
Luanda
05.2015 - 09.2019
  • Oversaw the execution of bureaucratic processes and services related to imports and exports, ensuring adherence to deadlines and legal requirements.
  • Led internal and external negotiations, contributing to the delivery of company needs and projects within required timeframes, budgets, and quality standards.
  • Ensured a continuous flow of materials by selecting optimal partners and suppliers and maintaining process compliance.
  • Planned, coordinated, and executed activities related to the storage, maintenance, and transport of necessary materials, equipment, and machinery.
  • Ensured process compliance within operations, improving efficiency and minimizing operational risks.
  • Executed company plan activities while upholding ethical standards and corporate values.
  • Ensured accuracy in the company's financial transactions.
  • Managed purchasing processes and ensured adherence to purchasing processes and policies.
  • Led technical teams to optimize the company's total direct and indirect costs, supporting margins and competitiveness while ensuring fostered collaboration between purchasing/export departments and internal clients to deliver results.
  • Managed assigned categories to ensure long-term corporate sustainability, establishing procurement strategies and mitigating financial and labor risks through appropriate contracts.

LOGISTICS AND PLANNING

MULTIPARQUES RANGEL
Catete
11.2013 - 05.2015
  • Managed inventory of computerized and visual warehouse stock to maintain optimal levels.
  • Oversaw material intake and output in large warehouse, ensuring accurate tracking and organization.
  • Coordinated recruitment and payroll processes for seasonal staff, ensuring timely onboarding.

TREASURER/HR RECRUITMENT ASSOCIATE

TERRA VERDE & AVINOVA
Caop - Funda
11.2009 - 08.2013

  • Managed end-to-end HR and treasury administration, including resume screening, job posting, interview coordination, testing, medical exam scheduling, onboarding document collection, group activities, and individual interviews. Also administered payroll processes for new hires, benefits, vacation, terminations, and 13th-month salary; coordinated internal training; assessed material and resource needs; maintained workplace operations; and built onboarding programs plus performance evaluation analysis. In treasurer responsibilities, handled customer receipts and vendor disbursements, led daily treasury routines, completed cash reconciliation, processed and logged checks, moved cash from safe to bank, verified financial transactions, monitored budgets and cash flow, issued checks and invoices, managed cash allocation, supported capital planning, prepared required payment filings, recorded vendor invoices, tracked petty cash activity, and completed assigned management request.
  • Produced consistent HR and treasury results through resume screening, recruitment posting, interview setup, test administration, medical exam scheduling, onboarding collection, group facilitation, and one-on-one interviews. Also handled payroll for new hires, benefits, vacation, terminations, and 13th-month salary; organized training; reviewed material and resource requirements; supported workplace administration; and completed onboarding program and performance evaluation analysis. In treasurer duties, processed customer collections and vendor payments, maintained daily treasury routines, completed cash reconciliation, recorded checks, transferred funds from safe to bank, verified transactions, monitored budgets and cash flow, issued checks and invoices, managed cash allocation, supported capital planning, submitted legally required payment documents, recorded vendor invoices, tracked petty cash transactions, and completed other management-assigned tasks.

TRAINING COORDINATOR

PRIDE FORAMER
Talatona
06.2007 - 08.2009
  • Coordinated on-shore and offshore training sessions to ensure comprehensive training delivery.
  • Led internal training sessions to enhance employee skills and knowledge.
  • Coordinated schedules and meeting calendars for PRIDE FORAMER administrative teams.
  • Managed email correspondence and follow-up tasks for PRIDE FORAMER stakeholders.
  • Organized records, files, and documentation for PRIDE FORAMER's office operations.

ASSISTANT DIRECTOR

ESSA, EMPRESA DE SERVIÇOS E SONDAGENS DE ANGOLA
Cacuaco - Salinas
05.2006 - 06.2007
  • Managed executive calendars and coordinated meetings across ESSA service teams.
  • Prepared correspondence, reports, and internal memos for senior leadership.
  • Organized travel, appointments, and logistics for executive business needs.
  • Completed HUET training for helicopter underwater safety to ensure readiness for emergency situations – Helicopter Under Water Training, Completed basic fire fighting training to enhance response capabilities in hazardous environments – Basic Fire Fighting, Finished personal safety training course to promote a culture of safety and preparedness – Personal Safety Training

SENIOR MARKETING AND SALES MANAGER

DNV ANGOLA, LDA
Cruzeiro
02.2002 - 03.2006
  • Internal Auditor Training (ISO 9001 – Quality Management System, ISO 14001 – Environmental Management System, OHSAS 18001 – Occupational Health and Safety, and HACCP – Food Safety.
  • Directed DNV Angola, marketing strategy across energy and assurance services.
  • Built brand messaging for DNV Angola client and market audiences.
  • Coordinated campaigns supporting DNV Angola business development goals.
  • Generated client leads for certification services in integrated management systems (ISO 9001, ISO 14001, OHSAS 18001, HACCP), contributing to increased market penetration.

Education

Curso - Auditoria Financeira

INSTITUTO C+S DE LOURES
LOURES, PORTUGAL

Curso Médio E Técnico - Jornalismo

SECUNDÁRIA DE SANTO ANTÓNIO DOS CAVALEIROS
TORRES DA BELA VISTA - STO. ANTÓNIO DOS CAVALEIROS

Professora - Maria de Lourdes Ferreira

ESCOLA PRIMÁRIA DE CAMARATE
FETAS DE BAIXO, PORTUGAL

Skills

  • Management skills
  • Planning
  • Organization
  • Microsoft Office Suite
  • Sistema PHC / ICOL / DROPBOX
  • Strong analytical skills
  • Problem solving
  • Goal-oriented mindset
  • Adaptability to change
  • Quick adaptability
  • Performance-driven
  • Commitment to excellence
  • Team collaboration
  • Active collaboration
  • Relationship building
  • Work under pressure
  • Strategic vision

Personal Information

  • Date of Birth: 1977-09-19
  • Gender: Female
  • Nationality: Angolan
  • Driving License: Yes
  • Marital Status: S

Certification

DNV (Det Norske Veritas) – Certificate of Completion QIA10119 Basic Quality Principle Qi & Quality Internal Auditor ISO9000:2000 mai 2004, DNV (Det Norske Veritas) – Certificate of Completion Foundation & Internacional Quality Audit ISO9001:2000 ago 2004, DNV (Det Norske Veritas) – Certificate of Completion Internacional Ship & Port Facility (ISPS) ago 2004, DNV (Det Norske Veritas) – Certificate of Completion Port Facility Security Officer (PFSO) ago 2004, DNV (Det Norske Veritas) – Certificate of Completion Ship Security Officer (SSO) ago 2004, DNV (Det Norske Veritas) – Certificate of Completion Accção de Sensibilização sobre Saúde, Segurança e Ambiente mai 2006, DNV (Det Norske Veritas) – Certificate of Completion Management Development in English fev 2002, DNV (Det Norske Veritas) – Certificate of Completion Gestão Associativa e Técnicas de Liderança mar 2000, DNV (Det Norske Veritas) – Certificate of Completion Seminário sobre Saúde Reprodutiva e DTS mar 2000, DNV (Det Norske Veritas) – Certificate of Completion Accção de Sensibilização Subordinada ao Tema "Saúde, Segurança & Ambiente". mai 2007, ESSA – Empresa de Serviços e Sondagens de Angola – Certificado de Formação BFF – Fire Fighting Basic mai 2007, ESSA – Empresa de Serviços e Sondagens de Angola – Certificado de Formação HUET – Helicopter Under Water Escape Trainning Course abr 2007, ESSA – Empresa de Serviços e Sondagens de Angola – Certificado de Formação STCW95 PST – Personal Survival Techniques mai 2007

LANGUAGES

ENGLISH, FRENCH, PORTUGUESE, HEBREW, LATIN

INTERESTS

Reading business books, Creative writing, Outdoor hiking, Event planning, Language learning, Community volunteering, International cooking, Strategy games, Watching documentaries, Studying logistics and management, Arts and crafts

TRAININGS

  • Folha de Pagamento – Do zero à pratica ( nível básico) jun 2026
  • BFF – Fire Fighting Basic mai 2007
  • HUET – Helicopter Under Water Escape Trainning Course abr 2007
  • STCW95 Personal Survival Techniques (PST) mai 2007
  • Quality Internal Auditor ISO9000:2000 mai 2004
  • Basic Quality Principle Qi mai 2004
  • Foundation & Internal Quality Audit ISO9001:2000 ago 2004
  • Internacional Ship & Port Facility (ISPS) ago 2004
  • Port Facility Security Officer (PFSO) ago 2004
  • Ship Security Officer (SSO) ago 2004
  • Accção de Sensibilização sobre Saúde, Segurança e Ambiente mai 2006
  • Management Development in English fev 2002
  • Gestão Associativa e Técnicas de Liderança mar 2000
  • Seminário sobre Saúde Reprodutiva e DTS mar 2000

Timeline

SALES MANAGER AND BUSINESS DEVELOPMENT

MONGWAINVEST, COMÉRCIO & INDÚSTRIA, LDA
08.2019 - Current

LOGISTICS COORDINATOR (IMPORT & EXPORT)

MERSAGROUP
05.2015 - 09.2019

LOGISTICS AND PLANNING

MULTIPARQUES RANGEL
11.2013 - 05.2015

TREASURER/HR RECRUITMENT ASSOCIATE

TERRA VERDE & AVINOVA
11.2009 - 08.2013

TRAINING COORDINATOR

PRIDE FORAMER
06.2007 - 08.2009

ASSISTANT DIRECTOR

ESSA, EMPRESA DE SERVIÇOS E SONDAGENS DE ANGOLA
05.2006 - 06.2007

SENIOR MARKETING AND SALES MANAGER

DNV ANGOLA, LDA
02.2002 - 03.2006

Curso - Auditoria Financeira

INSTITUTO C+S DE LOURES

Curso Médio E Técnico - Jornalismo

SECUNDÁRIA DE SANTO ANTÓNIO DOS CAVALEIROS

Professora - Maria de Lourdes Ferreira

ESCOLA PRIMÁRIA DE CAMARATE
NATCHALA SANTOS