Panda Makanda
cashier
Seattle,WA
Summary
Proven Wheelchair Agent at Supervisory, adept in disability awareness and wheelchair navigation, significantly reduced wait times for disabled passengers through innovative check-in processes. Excelled in a team environment, ensuring seamless service during peak periods. Demonstrated professionalism and safety awareness, enhancing passenger satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Wheelchair Vehicle Driver
Supervised
03.2021 - 04.2023
- Upheld strict compliance with all applicable local, state, and federal regulations governing transportation services for individuals with disabilities.
- Demonstrated adaptability under pressure by successfully navigating unforeseen challenges during trips without compromising passenger safety or comfort.
- Provided compassionate customer service to clients in need of physical or emotional support while traveling in the wheelchair-accessible vehicle.
- Increased passenger safety through meticulous pre-trip inspections and adherence to vehicle maintenance guidelines.
Wheelchair Agent
Supervisory
02.2019 - 01.2021
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
- Collaborated with other wheelchair agents to ensure adequate coverage during high-demand periods, fostering a positive team dynamic.
- Maximized efficiency through punctual attendance at assigned gates, preparedness for incoming flights, and rapid response to last-minute changes in plans or priorities.
Education
High School Diploma -
Northgate High School
Seattle, WA10.2024
High School Diploma -
God Bless School
Luanda,Angola11.2018
Skills
- Disability Awareness
- Wheelchair Navigation
- Safety awareness
- Professionalism and Courtesy
Languages
Portuguese
Native or Bilingual
English
Professional Working
lingala
Professional Working
france
Elementary
Timeline
Wheelchair Vehicle Driver
Supervised
03.2021 - 04.2023
Wheelchair Agent
Supervisory
02.2019 - 01.2021
High School Diploma -
Northgate High School
High School Diploma -
God Bless School
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