Paulina Janed Joaquim Marcolino
Luanda
Summary
Graduated in Analytical Chemistry at University Agostinho Neto, with knowledge and experience in laboratory techniques, food quality control, food safety. Experience in the insurance industry and customer service. Focused professional skilled in equipment inspection and calibration. Adheres to technical specifications to meet standard maintenance requirements.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Responsible for the Metrology Area
Refriango
06.2022 - Current
- Metrological management of measuring equipment;
- Calibration, Verification and maintenance of equipment;
- Conducting industrial tests;
- Management of complaints to suppliers;
- Inventory management of maintenance parts and laboratory equipment parts;
- Evaluation of calibration certificates;
- Creation of work instructions and equipment maintenance;
- Participation in internal and external audits.
Quality Control Laboratory Technique
Yoni Ben Industry
06.2021 - 06.2022
- Quality control of food pasta
- Physical-chemical analysis of raw material and final product
- Product moisture testing
- Granulometric analysis of the raw material
- Analysis of gluten, ash and proteins
- Water analysis and treatment
Customer Service Agent
Leverage
04.2018 - 05.2021
- Issuance and cancellation of Insurance policies (Automobile, Travel Assistance, Workplace Accidents, Multi-Risk, Personal Accidents, etc.)
- Telephone service, focus on sales
Customer Service Agent
Ucall
12.2015 - 04.2018
- Unitel customer service, focus on sales;
- Corporate customer service
Education
Bachelor of Science - Chemistry
Agostinho Neto University
Luanda2021
Skills
- Analytical ability
- Quality control
- Focus on results
- Emotional intelligence
- Critical thinking
- Equipment Testing and Calibration
Certification
• Metrology-calculation of uncertainties
• G23-OL-General Competence Requirements for Laboratories: NP EN ISO/IEC 17025:2018 and applicable IPAC Guides-Relacre Portugal
• NP EN ISO 9001:2015-Quality Management System-SGS Angola
• NP EN ISO 19011:2019- Guidelines for auditing management systems-SGS Angola
• Health and safety at work
• Laboratory techniques
• Excel
Languages
Portuguese
Native language
English
Intermediate
B1
Timeline
Responsible for the Metrology Area
Refriango
06.2022 - Current
Quality Control Laboratory Technique
Yoni Ben Industry
06.2021 - 06.2022
Customer Service Agent
Leverage
04.2018 - 05.2021
Customer Service Agent
Ucall
12.2015 - 04.2018
Bachelor of Science - Chemistry
Agostinho Neto University
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