Paulo Isidro
Luanda,LUA
Summary
Worked as Customer Data Update Manager at Nossa Seguros for 6 months (temporary project). He worked as a Contact Center Assistant at the company Ucall, providing services to Unitel doing inbound and outbound for 3 years and also has experience in Back office.
Overview
8
8
years of professional experience
Work History
Call Center Assistant
UCALL
07.2019 - 01.2024
ANSWERING CALLS, COMPLAINT MANAGEMENT, SALES OF PRODUCTS AND SERVICES.
Insurance Intermediary
Master Seguros
09.2017 - 02.2019
MANAGE CUSTOMER PORTFOLIO, SUBMIT INSURANCE PROPOSAL, INCREASE CUSTOMER PORTFOLIO, MAKE CUSTOMER VISITS, NEGOTIATE INSURANCE
Administrative Assistant
Armofraja LDA
01.2016 - 05.2017
make reports, minutes, register entries and exits, receive customers, deal with the company's banking matters.
Education
Bachelor of Science - Accounting And Finance
INSUTEC
Angola03.2020
Skills
EXCELLENT SERVICE, PROACTIVITY, FOCUS ON RESULTS, TEAMWORK
Languages
Portuguese
Native language
Portuguese
Advanced
C1
Timeline
Call Center Assistant
UCALL
07.2019 - 01.2024
Insurance Intermediary
Master Seguros
09.2017 - 02.2019
Administrative Assistant
Armofraja LDA
01.2016 - 05.2017
Bachelor of Science - Accounting And Finance
INSUTEC
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