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Randy Kanhama
Business Operations Specialist
London
Summary
Enthusiastic Business Development Specialist eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in the Oil & Gas Industry.
Overview
15
15
years of professional experience
13
13
years of post-secondary education
4
4
Languages
Work History
Deputy General Manager
Horta Verde Sociedade Agricola, LDA
05.2021 - Current
- Fostered and promoted cooperative and harmonious working climate conducive to maximum employee morale, productivity and effectiveness.
- Reviewed performance results to target and take corrective measures with authorization and escalation.
- Collaborated with department heads to establish goals and work plans.
- Administered operating budget, approved expenditures and implemented budgetary adjustments.
- Applied creative reasoning and logic to resolve complex and specialized managerial issues and develop sound solutions.
- Enforced safety and health policies and implemented procedures to correct hazardous conditions
- Employed best practices and management controls to provide superior service to internal and external customers.
- Participated in planning process to achieve corporate objectives.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Analyzed market trends and competitor activities to create competitive advantages.
- Formulated policies and procedures to streamline operations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
Business Operations Specialist
Oceaneering Angola, SA
12.2020 - Current
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
- Participated in meetings and associated events to help define and achieve organizational objectives.
- Detected errors and initiated or arranged for corrective action, following through with cognizant parties to verify resolution.
Business Development Specialist
Oceaneering Angola, SA
10.2018 - Current
- Researched potential clients and markets to prepare for appointments
- Targeted prospective clients by reviewing business directories, building database of leads
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings
- Set up appointments with potential and current customers to discuss new products and services
- Performed cold-calling and follow-ups with leads to secure new revenue
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects
- Contacted customers and prospects to generate new business for offshore projects to achieve company goals
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions
- Worked with advertising teams to create, deploy and optimize marketing initiatives for Oil & Gas customers
- Built brand awareness and generated leads while managing internal and external marketing campaigns and programs
- Planned and executed events and marketing programs
Sales Executive
Cronus Services DMCC
01.2015 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Deputy Administrative Manager
Angola Offshore Service
01.2010 - Current
- Assisted in budget planning and management, allocating resources strategically for optimal department performance.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
Business Development Trainee
Oceaneering International
01.2016 - 10.2018
Intern
OCEANEERING INTERNATIONAL
06.2013 - 08.2013
Human Resources Assistant
ANGOLA OFFSHORE SERVICES
12.2011 - 01.2012
- Performed various administrative functions, including filing paperwork, delivering mail, sorting mail, office cleaning and bookkeeping
- Managed employee holidays & salaries
- Reviewed and updated employment contracts
Education
Master of Arts - Management with International Business
European Business School
London 01.2013 - 09.2014
Bachelor of Arts - Business Administration
American Intercontinental University
London 01.2009 - 01.2013
A-Levels in, Portuguese, Spanish, Accounting, Media Studies -
Buckswood School
01.2002 - 01.2009
Skills
Client communication
Market Positioning
Market analysis
Strategic planning
Strategy development
Presentation design
Microsoft Office
G Suite Products
Teamwork
Cultural Awareness
Business Administration
Data collection and analysis
Negotiation
Operational leadership
Business process optimization
Operations management
Interests
Achievements
Sport Colors Awards,1st Football Team,1st Basketball Team, 2nd Rugby Team &Swimming Trophy
Timeline
Deputy General Manager
Horta Verde Sociedade Agricola, LDA
05.2021 - Current
Business Operations Specialist
Oceaneering Angola, SA
12.2020 - Current
Business Development Specialist
Oceaneering Angola, SA
10.2018 - Current
Business Development Trainee
Oceaneering International
01.2016 - 10.2018
Sales Executive
Cronus Services DMCC
01.2015 - Current
Intern
OCEANEERING INTERNATIONAL
06.2013 - 08.2013
Master of Arts - Management with International Business
European Business School
01.2013 - 09.2014
Human Resources Assistant
ANGOLA OFFSHORE SERVICES
12.2011 - 01.2012
Deputy Administrative Manager
Angola Offshore Service
01.2010 - Current
Bachelor of Arts - Business Administration
American Intercontinental University
01.2009 - 01.2013
A-Levels in, Portuguese, Spanish, Accounting, Media Studies -
Buckswood School
01.2002 - 01.2009
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