SÉRGIO JOÃO
Luanda,LUA
Summary
Focused Client Services Manager promoting more than 18 years' expertise successfully working for organizations in Oil and Gas market. Courteous and cordial with a desire to take on challenges at a new company. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
19
19
years of professional experience
Work History
Project Manager, Client Services
Sonangol DC
Luanda, Lda
03.2021 - Current
- Managed the development of project plans, timelines and budgets.
- Developed client-facing materials such as presentations, proposals and reports.
- Assessed feasibility and scope of projects to ensure successful completion within budget constraints.
- Collaborated with key stakeholders on requirements gathering activities.
- Provided guidance to team members throughout the project lifecycle.
- Created and maintained project documentation to ensure accuracy and completeness.
- Identified potential risks associated with projects and developed mitigation strategies.
- Coordinated resources across multiple departments for efficient workflow management.
- Submitted budget estimates, progress reports and cost tracking reports.
- Ensured compliance with contractual agreements between clients and vendors.
- Conducted regular status meetings with stakeholders to track progress.
- Provided technical support to clients during onboarding process.
Contract Negotiator
Sonangol DC
Luanda, Lda
04.2015 - 03.2021
- Negotiated terms and conditions of contracts with external vendors, suppliers and customers.
- Analyzed requests for proposals to ensure that all contractual requirements are met.
- Developed effective strategies for negotiating contracts in a cost-effective manner.
- Drafted contract documents, including amendments and renewals, as required by the parties involved.
- Facilitated communication between key stakeholders during the negotiation process.
- Updated departmental documentation relating to process improvements implemented during negotiations.
- Testified in legal proceedings to discuss labor relations and labor contracts.
Storage Operations Specialist
Sonangol Logística
Soyo( Terminal Oceânico Do Soyo ), ZRE
05.2009 - 04.2015
- Managed the daily operations of reception,storage and distributions fuel systems, including monitoring performance and capacity utilization.
- Provided technical support for users experiencing problems accessing stored data or applications.
- Conducted training sessions for staff members on proper usage of shared storage resources.
- Supervised activities of workers engaged in receiving, storing and shipping fuel.
- Examined invoices and shipping manifests for conformity to tariff and customs regulations.
- Maintained inventory records for all storage equipment, including tracking warranties and maintenance agreements.
- Monitored and responded to alerts related to storage system performance and availability.
- Documented operational procedures for managing storage systems in accordance with API best practices.
Hydraulic Technician
Sonamer Pefurações( a Sonangol and Pride Foramer Company)
Soyo( Kizomba - B, TLP Platform/Block 15), ZRE
11.2004 - 04.2007
- Assisted in the installation of B.O.P (Blow Out Preventer)systems and components.
- Inspected, tested and adjusted hydraulic equipment to ensure optimal performance.
- Performed routine maintenance on hydraulic systems, including changing oil filters, flushing tanks and replacing hoses.
- Troubleshot and repaired issues with hydraulic pumps, valves and motors.
- Installed control systems to regulate pressure, flow rate and temperature of fluids used in Drilling and Production operations.
- Created detailed reports documenting all repairs, installations and testing activities performed on each job site.
Education
Associate of Applied Science - Logistics Analist
Tarciso Mendes Trainamento
Luanda01-2024
Bachelor of Science - Information Technology
Universidade Católica De Brasília
Luanda11-2019
Associate of Applied Science - Lei Da Contratação Pública
Serviço Nacional De Contratação Pública
Luanda03-2016
Associate of Applied Science - Detention and Leaks in Pipelines
PAC 2 ENGENHARIA
Rio De Janeiro10-2012
Associate of Applied Science - Gestão De Parques De Armazenagem De Combustíveis
Activa Internacional
Soyo ( Terminal Oceânico do Soyo )03-2008
Associate of Science - Safety Leadership Workshop
EDN
Luanda02-2005
Associate of Applied Science - Helicopter Underwater Escape Training Course
Empresa De Sondagens De Angola
Luanda02-2005
Associate of Applied Science - Treinamento Básico De Segurança
Empresa De Sondagens De Angola
Luanda02-2005
Associate of Applied Science - STCW Basic Safety Training
Empresa De Sondagens De Angola
Luanda02-2005
High School Diploma -
Complexo Escolar 28 De Agosto
Luanda11-2002
Skills
- Budgeting And Reporting
- Project Leadership
- Risk Mitigation
- Effective Workflow Management
- Information Updates
- Customer Service And Support
- Presentation Development
- Risk Assessment
- Contract Negotiation
- Contract Management
- Agreement Compliance
- Technical Support
- Client Support
- Conflict Resolution
- Sales Background
- Policy Enforcement
- Processes And Procedures
- Risk Management
Languages
Portuguese
First Language
English
Upper Intermediate (B2)
B2
Kikongo
Advanced (C1)
C1
Accomplishments
- Logistical support in the supply of fuels during the construction process of the ANLNG plant, with successes in time management, contamination and spillages.
- Mentor of the project to exchange experiences between Sonangol DC (Angola) and NNPC (Nigeria) and Ipiranga (Brazil) in the distribution and commercialization of fuels.
Timeline
Project Manager, Client Services
Sonangol DC
03.2021 - Current
Contract Negotiator
Sonangol DC
04.2015 - 03.2021
Storage Operations Specialist
Sonangol Logística
05.2009 - 04.2015
Hydraulic Technician
Sonamer Pefurações( a Sonangol and Pride Foramer Company)
11.2004 - 04.2007
Associate of Applied Science - Logistics Analist
Tarciso Mendes Trainamento
Bachelor of Science - Information Technology
Universidade Católica De Brasília
Associate of Applied Science - Lei Da Contratação Pública
Serviço Nacional De Contratação Pública
Associate of Applied Science - Detention and Leaks in Pipelines
PAC 2 ENGENHARIA
Associate of Applied Science - Gestão De Parques De Armazenagem De Combustíveis
Activa Internacional
Associate of Science - Safety Leadership Workshop
EDN
Associate of Applied Science - Helicopter Underwater Escape Training Course
Empresa De Sondagens De Angola
Associate of Applied Science - Treinamento Básico De Segurança
Empresa De Sondagens De Angola
Associate of Applied Science - STCW Basic Safety Training
Empresa De Sondagens De Angola
High School Diploma -
Complexo Escolar 28 De Agosto
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