Susana Mendes
Luanda
Summary
Dedicated and focused Project Manager adept at prioritizing tasks, managing multiple initiatives simultaneously, and ensuring successful project delivery. Highly flexible, detail-oriented, and adaptive team player with a results-driven approach. A high-energy professional skilled in inspiring peak performance and fostering strong team relationships.
Overview
12
12
years of professional experience
1
1
Certification
Work History
SENIOR PROJECT MANAGER
Servinfor
01.2023 - Current
• Overseeing ISO implementation projects together with different teams
• Successful implementation of ISO 9001
• In process of implementing the ISO 37001, 2000-1, and 27001
• Liaising with management and different members towards a common goal
PROJECT MANAGER
Gaia EES Consulting
01.2022 - 12.2022
• Identification and acquisition of new business opportunities.
• Project planning, creation of schedules, and workflow coordination with multifunctional teams.
• Assessment of project risks and development of mitigation actions to minimize project impact.
• Participation in kickoff and progress meetings with clients.
• Supervision of schedules and resource reallocation as needed to achieve project goals.
• Review of processes with a focus on quality throughout project phases.
• Analysis of project KPIs (Key Performance Indicators).
• Management of social responsibility projects and fundraising for the implementation of various activities.
Project Manager
Digital Factory
10.2019 - 12.2021
• Team management duties related to the full process from conceiving the project to managing the development team.
• Responsible for the management and liaison between project and development teams.
• Led project risk assessment and mitigation, ensuring compliance with contracts and service level agreements.
• Managed project plans, timelines, and personnel, achieving deadlines ahead of schedule and within budget.
• Conducted subcontractor meetings to review requirements, schedules, and compliance, fostering strong community relations for cost optimization.
• Collaborated with cross-functional teams to draft and execute project schedules and plans, driving departmental operational improvements.
• Maintained productive relationships and proactive communication across the organization.
Commercial and Marketing Manager | 05/2018 to 09/2019
London English School - Luanda
• Developed marketing strategies aligned with school objectives, managing marketing budgets and corporate identity.
• Oversaw customer relations, identified new business opportunities, and coordinated marketing campaigns with sales activities.
• Managed online content on a daily basis, ensuring local presence at major events.
Account Manager
Timwe Angola
10.2015 - 12.2017
• Ensured project delivery and managed customer relationships, identifying and capturing new business opportunities.
• Validated alignment between proposals and project deliverables, supporting global sales and marketing teams.
• Managed content providers (CPs) and resolved issues in collaboration with internal teams.
Owner
Restaurante Momentus
10.2013 - 10.2015
• Analyzed competitors' products/services, improved existing offerings, and prepared promotional campaigns.
• Managed social media presence, engaged with customers, and organized promotional events.
Marketing Manager
Caluk
10.2011 - 06.2013
• Created promotional plans, managed secondary display initiatives, and collaborated with sales and marketing teams.
• Developed online marketing strategies, delivered management reports, and ensured PR integration into the website.
Education
University Attendance - Biotechnology For Health Sciences
Universidade Trás Os Montes E Alto Douro
Vila Real, PortugalUniversity Attendance - Biology
Universidade De Trás Os Montes E Alto Douro
Vila Real, PortugalSkills
Project Management
Risk Assessment & Mitigation
Project Planning & Execution
Stakeholder Engagement
Community Relations
Team Leadership & Management
Marketing Strategy Development
Budget Management
Brand Management
Customer Relationship Management
Sales Support
Online Content Management
Analytical Skills
Certification
Ongoing PMP Certification, Project Management Institute - USA
Scrum Certification, Scrum Alliance - USA
HOBBIES
• Volunteering and community involvement
• Traveling
• Camping
• Photography
• Reading
• Nature
Additional Information
**Publications**
**Full-Length Publications**
1. Brás-Silva C, Fontes-Sousa AP, Almeida M, Mendes S, Leite-Moreira AF. Myocardial effects of Urocortin 2 in the presence of heart failure. Mundo Médico 2008; ESC 2008 Supplement (in press)
**Abstract Publications**
*In National Journals*
1. Brás-Silva C, Fontes-Sousa AP, Almeida M, Mendes S, Leite-Moreira AF. Endothelial modulation of the inotropic and lusitropic effects of Urocortin 2. Revista Portuguesa de Cardiologia 2008; 27 (Supl.I): I-30.
2. Brás-Silva C, Fontes-Sousa AP, Mendes S, Almeida M, Leite-Moreira AF. The effects of urocortin 2 on myocardial stiffness are attenuated in heart failure. Revista Portuguesa de Cardiologia 2008; 27 (Supl.I): I-152.
3. Lourenço AP, Brás-Silva C, Almeida M, Mendes S, Viterbo JF, Leite-Moreira AF. Acute hemodynamic effects of tezosentan in rats with monocrotaline-induced pulmonary hypertension. Revista Portuguesa de Cardiologia 2008; 27 (Supl.I): I-129.
4. Lourenço AP, Ronon-Albuquerque R Jr, Moreira-Rodrigues M, Brás-Silva C, Mendes S, Almeida M, Leite-Moreira AF. A diet rich in lipids and simple carbohydrates improves survival, attenuates cachexia, and preserves myocardial function in pulmonary hypertension. Revista Portuguesa de Cardiologia 2008; 27 (Supl.I): I-129.
*In International Journals*
5. Brás-Silva C, Fontes-Sousa AP, Mendes S, Almeida M, Leite-Moreira AF. The urocortin 2-induced decrease in myocardial stiffness is compromised in heart failure. European Journal of Heart Failure 2008; 7 (Suppl.1): 120.
6. Brás-Silva C, Fontes-Sousa AP, Almeida M, Mendes S, Leite-Moreira AF. Increased inotropic and lusitropic responses to urocortin 2 in the presence of endocardial endothelial dysfunction. European Journal of Heart Failure 2008; 7 (Suppl.1): 120.
7. Brás-Silva C, Fontes-Sousa AP, Mendes S, Almeida M, Leite-Moreira AF. The inotropic and lusitropic responses to urocortin 2 are increased in the presence of endocardial endothelial dysfunction. Journal of Hypertension 2008; 26 (Suppl. 1): S71.
8. Brás-Silva C, Fontes-Sousa AP, Almeida M, Mendes S, Leite-Moreira AF. The urocortin 2-induced decrease in myocardial stiffness is compromised in heart failure. Journal of Hypertension 2008; 26 (Suppl. 1): S268
9. Brás-Silva C, Fontes-Sousa AP, Almeida M, Mendes S, Leite-Moreira AF. The urocortin 2-induced decrease in myocardial stiffness is compromised in heart failure. European Heart Journal 2008; 29(Abstract Supplement): 428
**Presentations**
*At National Scientific Meetings*
1. Brás-Silva C, Fontes-Sousa AP, Almeida M, Mendes S, Leite-Moreira AF. Endothelial modulation of the inotropic and lusitropic effects of Urocortin 2. XXIX Portuguese Congress of Cardiology. April 20-23, 2008; Vilamoura, Portugal.
2. Brás-Silva C, Fontes-Sousa AP, Mendes S, Almeida M, Leite-Moreira AF. The effects of urocortin 2 on myocardial stiffness are attenuated in heart failure. XXIX Portuguese Congress of Cardiology. April 20-23, 2008; Vilamoura, Portugal.
3. Lourenço AP, Brás-Silva C, Almeida M, Mendes S, Viterbo JF, Leite-Moreira AF. Acute hemodynamic effects of tezosentan in rats with monocrotaline-induced pulmonary hypertension. XXIX Portuguese Congress of Cardiology. April 20-23, 2008; Vilamoura, Portugal.
4. Lourenço AP, Ronon-Albuquerque R Jr, Moreira-Rodrigues M, Brás-Silva C, Mendes S, Almeida M, Leite-Moreira AF. A diet rich in lipids and simple carbohydrates improves survival, attenuates cachexia, and preserves myocardial function in pulmonary hypertension. XXIX Portuguese Congress of Cardiology. April 20-23, 2008; Vilamoura, Portugal.
*At International Scientific Meetings*
5. Brás-Silva C, Fontes-Sousa AP, Mendes S, Almeida M, Leite-Moreira AF. The urocortin 2-induced decrease in myocardial stiffness is compromised in heart failure. Heart Failure Congress 2008. June 14-17, 2008; Milan, Italy.
6. Brás-Silva C, Fontes-Sousa AP, Almeida M, Mendes S, Leite-Moreira AF. Increased inotropic and lusitropic responses to urocortin 2 in the presence of endocardial endothelial dysfunction. Heart Failure Congress 2008. June 14-17, 2008; Milan, Italy.
7. Brás-Silva C, Fontes-Sousa AP, Mendes S, Almeida M, Leite-Moreira AF. The inotropic and lusitropic responses to urocortin 2 are increased in the presence of endocardial endothelial dysfunction. Hypertension 2008. June 14-19, 2008; Berlin, Germany.
8. Brás-Silva C, Fontes-Sousa AP, Almeida M, Mendes S, Leite-Moreira AF. The urocortin 2-induced decrease in myocardial stiffness is compromised in heart failure. Hypert
ension 2008. June 14-19, 2008; Berlin, Germany.
9. Brás-Silva C, Fontes-Sousa AP, Almeida M, Mendes S, Leite-Moreira AF. The urocortin 2-induced decrease in myocardial stiffness is compromised in heart failure. European Society of Cardiology Congress 2008. August 30 - September 03, 2008; Munich, Germany.
Languages
Portuguese
Native language
English
Advanced
C1
Spanish
Intermediate
B1
French
Intermediate
B1
Timeline
SENIOR PROJECT MANAGER
Servinfor
01.2023 - Current
PROJECT MANAGER
Gaia EES Consulting
01.2022 - 12.2022
Project Manager
Digital Factory
10.2019 - 12.2021
Account Manager
Timwe Angola
10.2015 - 12.2017
Owner
Restaurante Momentus
10.2013 - 10.2015
Marketing Manager
Caluk
10.2011 - 06.2013
University Attendance - Biotechnology For Health Sciences
Universidade Trás Os Montes E Alto Douro
University Attendance - Biology
Universidade De Trás Os Montes E Alto Douro
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