Tiaba Da Costa Xavier Abel
Luanda
Summary
Accomplished Logistic and Operations Manager with a proven track record at AFC MERCY, enhancing operational efficiency and customer satisfaction through expert supply chain management and strategic team leadership. Skilled in problem-solving and operations management, successfully negotiated contracts and implemented quality controls, significantly reducing workplace accidents and boosting product reliability. Exceptional Operations Manager focused on successful team building, cost-cutting and operational improvements. Determined to cut costs without impacting quality of products and services. Reliable team player committed to building high-performing teams.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Logistic and Operations Manager
AFC MERCY
05.2021 - Current
- Execute all company operations from its diverse segments in Luanda, Soyo, Cabinda and other locations, General administration, and offices management for operations department; supervise all matters involving vessels Port calls, crew changes, shipments deliveries,
- Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
- Implemented quality control systems that boosted overall product consistency and reliability.
- Championed safety protocols to maintain a secure working environment, reducing workplace accidents significantly.
- Optimized supply chain operations through strategic vendor partnerships and efficient logistics planning.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Developed systems and procedures to improve operational quality and team efficiency.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
Supply Chain Manager
PROACQUA Water Technology
03.2020 - 05.2021
- Developed strong vendor relationships to ensure timely delivery of materials and maintain high-quality standards.
- Oversaw demand planning, purchasing, and logistics.
- Managed logistics functions including shipping coordination, customs compliance, freight negotiations, and carrier selection.
- Enhanced inventory accuracy with the implementation of a robust cycle counting program.
- Reduced lead times for product deliveries through effective supplier management and communication strategies.
- Supervised 17 staff members tasked with handling materials management, planning, purchasing, and customer service duties, from Luanda and Benguela.
- Managed procurement activities, driving cost savings through strategic sourcing and contract negotiations.
- Optimized warehouse operations, resulting in improved order fulfillment rates and reduced order processing time.
- Tracked and monitored purchase orders, deliveries and invoicing to verify accuracy and compliance.
- Implemented inventory-management strategies to maximize availability and decrease waste.
- Improved supply chain efficiency by streamlining processes and implementing cost-saving measures.
- Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
- Implemented lean principles throughout the organization''s supply chain operations, contributing to waste reduction efforts and cost savings initiatives.
- Led global sourcing initiatives, expanding access to new markets while maintaining quality standards.
Marine Logistic Shore Supporte Administrator
Schlumberger & WesternGeco
11.2008 - 12.2016
- Quality, Health, Safety & Environment – Conduct Pre - audits and inspections of support vessels, handlers to former fishing vessels, interface between vessel owners and company and maintaining a robust QHSE posture with contractors.
- Port operations – Charged with overseeing numerous port calls ranging from day-to-day resupply operations to rigging de rigging vessels. Ensuring safe quayside operations with contractors. ISPS competency and responsible for enhancing ships protection in low security environments.
- Logistic operations – Port administrative and operational process procurement, handling and management, Sourcing of fuel, provisions, spare parts, and all other ship supplies; Stock control and management; Shipments tracking from outside into the country vice versa. Supervising customs process. Supervising freight forwarding and husbandry, shipments loading and transference operation to seismic vessels. Publishing and maintaining supply vessels schedule, monitoring vessel certifications and strong budgetary focus.
- Crew management – Solely responsible for all aspects of full crew change (Logistics Personal movements, LOI´s, Visa), from planning through to execution and review. Organizing flight itineraries, ensuring Visa and immigration compliance for all nationalities, and arranging onshore transportation, hotels booking, flights and helicopter booking or supply boat in country. Providing assistance with ensuring crew current certifications and training courses attended. Strong communication skills essential.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Organized workflow and delegated tasks effectively to ensure timely project completion without compromising quality.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Supervised administrative support staff members, offering guidance, feedback, and mentorship that contributed to their professional growth and development.
Education
(International Honor Higher Diploma) - Material Management
Cambridge – International College
St Brelade, Jersey03.2019
Bachelor of Science - Public Administration
CIS - Instituto Superior De Ciências Sociais E Rel
Luanda, Angola07.2017
(International Diploma) - Office Management / Administration
Cambridge – International College
St Brelade, Jersey JE3 8FP11.2008
High School Diploma -
Escola Do II.º Ciclo De Ensino Secundário Do
Cazenga, Luanda 11.2008
Skills
- Problem-Solving
- Team Leadership
- Operations Management
- Customer Service
- Operations Monitoring
- Decision-Making
- Employee relations and conflict resolution
- Planning and Implementation
- Staff Management
- Policies and procedures implementation
Certification
- Licensed Basic Logistics - Supply Chain Management; [2020]
- Basic Project management; [2020]
- Import and Exportation Logistics; [2020]
- Logistics Administration; [2020]
- Food Logistics Management; [2020]
- Distribution Logistics; [2020]
- Transport Logistics; [2020]
- International Logistics. [2020]
- Logistics and stock Management Course [2006]
- SHIPTOOL - Worldwide company’s shipments in transit and Stock control Software Training -[2013]
- HUET Course – Helicopter Under water scape training by Sonangol. [2015]
- SIPP 2 Course – Schlumberger Injury Prevention Program (WorkSMARRT) for trainers by Schlumberger. [2015]
- QHSE 2 – Quality, Health, Safety & Environment course by Schlumberge [2015]
- Advanced Computer Science - [2005] -Full Microsoft Office 2013 (Ms Word, Excel, Power Point and Outlook - updated in 2014) Knowledge of Assembly, Maintenance, and repair of Micro – Computers, Hardware and Nets
Languages
Portuguese
Native language
English
Advanced
C1
French
Advanced
C1
Timeline
Logistic and Operations Manager
AFC MERCY
05.2021 - Current
Supply Chain Manager
PROACQUA Water Technology
03.2020 - 05.2021
Marine Logistic Shore Supporte Administrator
Schlumberger & WesternGeco
11.2008 - 12.2016
(International Honor Higher Diploma) - Material Management
Cambridge – International College
Bachelor of Science - Public Administration
CIS - Instituto Superior De Ciências Sociais E Rel
(International Diploma) - Office Management / Administration
Cambridge – International College
High School Diploma -
Escola Do II.º Ciclo De Ensino Secundário Do
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