Summary
Overview
Work History
Education
Skills
Websites
Languages
Timeline
Generic
Yolene Karine Trindade de Oliveira Lopes Afonso

Yolene Karine Trindade de Oliveira Lopes Afonso

Luanda

Summary

A bilingual Commercial/Administrative Assistant with four years of experience, currently in her first year of higher education, studying Business Management. Using my strategic knowledge, I secured over 100 contacts at Filda in 2022 and 200 contacts at Filda in 2023. In the same year,

I coordinated and supervised several technical electronic security projects, including Preventive and Corrective Maintenance, Interventions, and Digitalization at Banco Angolano de Investimentos (BAI). I also had one year of experience as a Commercial Assistant/Counter Treasurer at Banco de Comércio e Indústria (BCI).

These experiences were crucial to my professional development. I seek opportunities to achieve even better results. I am a dedicated professional with significant experience in commercial and administrative support, specializing in proposal preparation, sales monitoring, and technical project supervision. I am skilled in efficiently managing customer service and after-sales support, applying organizational and communication skills to optimize internal processes and ensure customer satisfaction.

Overview

8
8
years of professional experience

Work History

Commercial Assistant / Treasurer

Banco De Comércio E Indústria (BCI)
Luanda, Angola
02.2024 - Current
  • Duties as Treasurer: Daily loading of ATMs.
  • Control and handling of the counter safe. Control of inflows and outflows of national and foreign currency from the counter.
  • Responsible for monthly safe reports and minutes of the counter's safe deposit box.
  • Responsible for the preparation and daily submission of the Treasury Report.
  • Duties as Sales Assistant: Inflows and outflows of national and foreign currency from the teller.
  • Scheduling meetings. Presentations of BCI Products and Services.
  • Customer acquisition. Opening bank accounts.
  • Executing Overseas Transactions.
  • Sending and receiving monetary amounts via Western Union.

Commercial Assistant

Hanzolo Tecnologia
Luanda, Angola
08.2020 - 01.2024
  • Supported sales representatives by preparing accurate quotes, proposals, and presentations tailored to prospective clients'' needs.
  • Maintained positive client relationships through regular communication and excellent customer service.
  • Organized internal meetings and events that facilitated effective communication among team members and management.
  • Processed purchase orders promptly, ensuring accuracy in documentation and compliance with company policies.
  • Answered Number-line phone system and directed calls to optimize office communications.

Executive Secretary

InterOil Angola
Luanda, Angola
08.2019 - 02.2020
  • Handled confidential information in professional manner.
  • Maintained strict confidentiality in all aspects of personal, financial, and corporate information.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Served as a liaison between executives, staff members, clients, and stakeholders to maintain effective communication channels.

Secretary

Grupo Filufil Trânsitario
Luanda
04.2017 - 11.2018
  • Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Maintained daily report documents, memos and invoices.
  • Scheduled appointments and conducted follow-up calls to clients.

Education

Onboarding Comercial BCI - undefined

BCI - Banco de Comércio e Indústria
Luanda
11.2024

Project Management Essentials - Gestão e administração

Blue Ocean Consulting e Intelegere Business School
09.2020

Combate a Incêndios - Brigada de 1º Intervenção - undefined

HRD - Desenvolvimento de Recursos Humanos
10.2019

Skills

    MOTHER LANGUAGE(S): Portuguese

    Other language(s): English

    Oral comprehension - Fluent

    Oral production - Fluent

    Reading - Fluent

    Oral interaction - Fluent

    Writing - Fluent

Languages

English
Advanced (C1)

Timeline

Commercial Assistant / Treasurer

Banco De Comércio E Indústria (BCI)
02.2024 - Current

Commercial Assistant

Hanzolo Tecnologia
08.2020 - 01.2024

Executive Secretary

InterOil Angola
08.2019 - 02.2020

Secretary

Grupo Filufil Trânsitario
04.2017 - 11.2018

Onboarding Comercial BCI - undefined

BCI - Banco de Comércio e Indústria

Project Management Essentials - Gestão e administração

Blue Ocean Consulting e Intelegere Business School

Combate a Incêndios - Brigada de 1º Intervenção - undefined

HRD - Desenvolvimento de Recursos Humanos
Yolene Karine Trindade de Oliveira Lopes Afonso